You are using an older browser version. Please use a supported version for the best MSN experience.

J.D. Power and Associates’ Most Dependable Nameplates for 2014

Microsoft IES Logo By Marlk Toljagic for MSN Autos of Microsoft IES | Slide 1 of 21

What's more important to a car owner than dependability?

For the first time in a long time, J.D. Power and Associates’ latest dependability study has revealed owners of three-year-old cars and trucks had more complaints than those surveyed the previous year. It’s an unexpected turn of events after years of incremental improvements in vehicle quality tracked by J.D. Power. The research firm blames automakers’ fixation on government-mandated fuel economy ratings for adopting smaller engines and more complex transmissions that are prone to mechanical issues.The 2014 results are based on J.D. Power’s survey of more than 41,000 U.S. owners of 2011-model-year vehicles. Despite the unwelcome news, there are some automobile manufacturers that continue to score extremely well in the study, which is now in its 25th year. In J.D. Power speak, dependability is expressed as the number of reported problems per 100 vehicles (PP100) after three years of ownership; the lower the score the higher the quality. Here’s a glance at the top-10 ranked nameplates in North America.
© Toyota Motor Company, Porsche, Buick
image beaconimage beaconimage beacon