You are using an older browser version. Please use a supported version for the best MSN experience.

I’m a Telemarketer—Here’s How to Get Rid of Me

Reader's Digest Logo By Erica Elson of Reader's Digest | Slide 1 of 6: With odds so low, out of sheer desperation, we will be relentless in trying to keep you on the phone. You can't just screen my calls using caller ID. If you don't pick up, I mark your lead (our lingo for file) as 'no answer,' and the system programs another call for a few days later. If my company does not have a large lead pool, you may get called as soon as 12 hours later. If you're dealing with this kind of aggressive campaign, it's actually better to answer than to let the phone keep ringing. When you answer, I'll try to sell the product to you using the Three Noes rule: Don't let the customer go until she has said no three times during the phone call. After the first two noes, the client becomes more likely to spend money. If you don't purchase the item, I will log everything you've said and suggest calling you back another time. These are logged as 'callbacks'—tiny gold nuggets for telemarketers to follow up on. And thus, the cycle continues. Now that you know how I work, here's how to make me go away for good. But first, brush up on these 10 cell phone etiquette rules you should be following.

Even successful telemarketers have an estimated 96 percent chance of being turned down, says one company. With odds so low, out of sheer desperation, we will be relentless in trying to keep you on the phone. You can't just screen my calls using caller ID.

If you don't pick up, I mark your lead (our lingo for file) as 'no answer,' and the system programs another call for a few days later. If my company does not have a large lead pool, you may get called as soon as 12 hours later. If you're dealing with this kind of aggressive campaign, it's actually better to answer than to let the phone keep ringing.

When you answer, I'll try to sell the product to you using the Three No's rule: Don't let the customer go until she has said no three times during the phone call. After the first two no's, the client becomes more likely to spend money. If you don't purchase the item, I will log everything you've said and suggest calling you back another time. These are logged as 'callbacks'—tiny gold nuggets for telemarketers to follow up on. And thus, the cycle continues.

Now that you know how I work, here's how to make me go away for good. But first, brush up on these 10 cell phone etiquette rules you should be following.

© chainarong06/Shutterstock

More from Reader's Digest

Reader's Digest
Reader's Digest
Loading...

XD Load Error

AdChoices
image beaconimage beaconimage beacon