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OnePlus reveals data breach of its customers, says payment, password and account information are safe

India Today logo India Today 23-11-2019 Amritanshu Mukherjee

Data security is a major concern these days than it ever was a few years ago. Despite employing the latest security protocols, those with malicious intentions find a loophole and exploit to gain access to data of hundreds of thousands of people on the web. Something similar has happened with OnePlus as the Shenzhen-based smartphone and smart TV maker has found an 'unauthorised party' gaining access to its customers' data.

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In a recent blog post, OnePlus has announced that its security team has found a data breach on its website, affecting many of its customers in the process. According to Ziv from the OnePlus Security Team, an unauthorized party had accessed information related to its customers' order made from the OnePlus website. The information that has been accessed by the unauthorized party include users' name, contact number, email and shipping address.

However, OnePlus assures that critical information such as payment information, passwords and account details are safe. Moreover, the data breach only affects a select number of OnePlus customers. Hence, the company is reaching out to the affected customers through an email, warning them of the threats they could face. OnePlus warns its victim customers receiving spam and phishing emails as a result of this data leak.

Currently, OnePlus is working with the authorities to investigate the incident and once it's complete, OnePlus could share the details with the world.

© REUTERS/Carlo Allegri

Important things to know about OnePlus data breach

If you are a OnePlus user and are worried about your data going out in the wrong hands, here are a couple of things you should know.

--The data breach has happened on the OnePlus website and has affected select OnePlus customers. Hence, not all OnePlus smartphone and TV users need to worry.

--Those users being affected by the data breach have been informed by OnePlus through an official email. Hence, you should check the inbox of your registered email inbox.

--OnePlus assures that the data of affected users don't include critical information such as payment details and passwords.

This isn't the first time OnePlus has been involved in a major data breach. Early last year, OnePlus reported a data breach where hackers gained access to almost 40,000 OnePlus users.

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