You are using an older browser version. Please use a supported version for the best MSN experience.

American Airlines flight attendant 'hits mum with her baby buggy as she holds her twins' leaving her sobbing

Mirror logo Mirror 22-04-2017
Credits: Facebook © Provided by Trinity Mirror Shared Services Limited Credits: Facebook

An American Airlines flight attendant has been filmed challenging a passenger to a fight in heated scenes after the staffer allegedly whacked a mum with a stroller and kicked her off the plane.

The woman had just boarded a flight yesterday afternoon from San Francisco to Dallas when the shocking incident occurred.

Passengers allege the attendant "violently" took a stroller from a lady with twins - hitting her and just missing one of the babies.

The incident comes amid the debate over airline boarding treatment after the United Airlines furore involving a man being dragged off a flight in Chicago.

In the American Airlines incident yesterday, a video posted to Facebook by Surain Adyanthaya caught the tumultuous aftermath.

“OMG! AA Flight attendant violently took a stroller from a lady with her baby on my flight, hitting her and just missing the baby,” Adyanthaya captioned the video.

The passenger later added another photo: "They just in-voluntarily escorted the mother and her kids off the flight and let the flight attendant back on, who tried to fight other passengers.

"The mom asked for an apology and the AA official declined.

"I have videos of this too but we are taking off."

  © Provided by Trinity Mirror Shared Services Limited  

The footage doesn’t catch the moment when the flight attendant allegedly struck the woman.

But the atmosphere in the cabin turns turbulent as a man steps in to defend her.

“Hey bud, you do that to me and I’ll knock you flat,” the man says to the attendant as the distraught woman can be seen to the side clutching her baby, tears streaming down her face.

The attendant fires back: “You stay out of this.”

  © Provided by Trinity Mirror Shared Services Limited  

The man then takes a step forward and the attendant immediately turns confrontational.

“Hit me, c’mon, bring it on!” the attendant shouts.

“C’mon, you don’t know what the story is.”

The passenger responds: “I don’t care what the story is, you don’t hurt a baby.”

  © Provided by Trinity Mirror Shared Services Limited  

The woman is eventually escorted off the flight, but the quarrelsome attendant is allowed back on, the New York Daily News reports.

The Facebook video quickly spread across social media, and had been shared more than 3,500 times as of early Saturday.

American Airlines condemned the flight attendant’s behaviour and said it had launched an investigation into the incident.

“What we see on this video does not reflect our values or how we care for our customers,” the airline said in a statement.

  © Provided by Trinity Mirror Shared Services Limited  

“We are deeply sorry for the pain we have caused this passenger and her family and to any other customers affected by the incident.”

American said the woman and her baby have since boarded another flight bound for an international destination.

The attendant has been removed from duty pending an investigation.

“We are disappointed by these actions,” American said.

More from MSN Travel

In pics: Outrageous reasons to get thrown off a flight (Provided by Easy Voyage)
A crying shame: In 2011, one individual was forced to leave the plane because they were inconsolably crying. For sure they were afraid and came to learn that their father had had a heaart attack but the crew weren't impressed. 8 outrageous reasons to get thrown off a flight

More from The Mirror

image beaconimage beaconimage beacon