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AirAsia is world’s best low-cost airline for 9th year in a row

Free Malaysia Today logo Free Malaysia Today 21/6/2017 FMT Reporters

airasia-skyrex © Provided by MToday News Sdn Bhd airasia-skyrex PETALING JAYA: Malaysia’s best is still on show in the skies with AirAsia emerging as the World’s Best Low-Cost Airline for the ninth consecutive year.

This was revealed at the 2017 Skytrax World Airline Awards held at the Le Bourget Airport in Paris, France yesterday.

The airline, which has always placed importance on the strength of its frontline staff, also demonstrated its commitment by having its cabin crew head, Suhaila Hassan, receive the award on its behalf.

The long-haul arm of the airline, AirAsia X, also added another feather to its cap, after it was named World’s Best Low-Cost Airline Premium Cabin and World’s Best Low-Cost Airline Premium Seat awards for the fifth year in a row.

The Skytrax Awards, known as the “Oscars of the aviation industry”, are the global benchmark of airline excellence with over 19.9 million customer surveys completed worldwide by more than 105 nationalities, measuring standards across 49 key performance indicators of an airline’s frontline products and services.

AirAsia and AirAsia X have won a combined 25 Skytrax World Airline Awards since it was introduced in 2001.

Also present at the ceremony were AirAsia X chairman Rafidah Aziz, who accepted the awards for AirAsia X, AirAsia Group CEO Tony Fernandes and AirAsia X Thailand CEO Nadda Buranasiri.

AirAsia ambassador David Foster and Brazilian football player Roberto Carlos shared the stage with Suhaila when she received the award.

Fernandes justified the presence of Foster and Carlos to receive the award with Suhaila, saying they were meant to be an inspiration for his staff.

“Today, Asean has created a world record. We are now nine times world champion. To put it into perspective, Brazil won the FIFA World Cup five times, Michael Jordan was NBA champion six times and Michael Phelps holds the record for most first place finishes at a single Olympics with eight gold medals.

“Over the last 15 years we have created a great brand and over the next 15, we want to move towards One AirAsia, a truly Asean community airline. We also want to recreate ourselves as a digital airline and use technology to drive more value.

“We asked David and Roberto to accept this award with Suhaila to inspire our staff to emulate these two amazing gentleman in music and sports to be world champion and be the very best in all they do,” Fernandes said.

AirAsia also won the title for Best Low-Cost Airline in Asia.

AirAsia is Asia’s largest low-cost carrier by the number of passengers carried, with an extensive network covering more than 120 destinations in 26 countries across Asia, Australia and New Zealand, the Middle East and the United States.

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