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Act quickly to claim quake damage

NZ Newswire logoNZ Newswire 13/11/2016
Steve Donaldson shared this photo of damage inside his house on Twitter. © @darthdonaldson / Twitter Steve Donaldson shared this photo of damage inside his house on Twitter.

New Zealanders with homes or property damaged by Monday's massive 7.5 magnitude earthquake should take photographic evidence and contact their insurer promptly.

The Insurance Council of New Zealand additionally reminded people they must lodge their claim with the Earthquake Commission within three months.

While the council said the first priority should be to make sure loved ones are safe, people should then record details and take photographs of any urgent remedial work undertaken to make their home safe, secure, weather-tight and sanitary.

"Taking photographic evidence of the flooding and damage to your property will help with your claims assessment and if you need to move damaged or contaminated goods from your house for health and safety reasons," council chief executive Tim Grafton said.


* Contact your insurer or insurance adviser.

* Act safely to prevent more damage to your property.

* Try to make the buildings safe and weatherproof.

* Take pictures of damaged buildings and contents for insurance claims.

* Keep all damaged items for inspection.

* Get essential services repaired, such as water, electricity, gas and sewerage, and keep copies of your bills.

* Make a list and take pictures of any perishables you have to dispose of.

* Do not start non-essential repairs without your insurance company's approval.

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