You are using an older browser version. Please use a supported version for the best MSN experience.

Airbnb CEO addresses issues with racist hosts

Engadget Engadget 8/06/2016 Nathan Ingraham
© Provided by Engadget

Airbnb is hosting its annual OpenAir conference today, and CEO Brian Chesky kicked off the conference by addressing recent reports surrounding the phenomenon of racist hosts cancelling travelers' trips. "First, let me make it clear that we have zero tolerance for any amount of racism or discrimination on our platform," Chesky said."Over the next couple months, we're revisiting the design of our platform end to end and look at how we can revisit decisions we've made."

He didn't have any specifics about what sort of things the company would look for on the Airbnb platform, but it sounds like the company will be soliciting feedback from its users -- including those who may have been victims of racism or discrimination. "I myself have personally engaged with a number of people who have been discriminated against on our platforms, and I want everyone to know that we're working on this," Chesky said. His remarks were fairly brief, but it sounds like building a more inclusive community is a topic that'll come up more than once in today's event.

These comments come a week after Airbnb removed a host from its service for sending racist remarks to a black woman who tried to book the host's property. At the time, Chesky tweeted that "racism and discrimination have no place on Airbnb." But this incident was just the most recent example of the company's problems with racism -- a study last year showed that guests with "African-American sounding" names were significantly less likely to find a rental on Airbnb.

More from Engadget

image beaconimage beaconimage beacon