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Airports' computer issues resolved

NZ Newswire logoNZ Newswire 22/05/2017

A computer issue that stranded hundreds of international travellers at Auckland and Wellington airports on Monday has been resolved.

According to Auckland and Wellington airports' official Twitter feeds, the Immigration NZ national system was down and there was a "global system issue".

It meant passengers coming through could not complete the check-in procedure from about 9am till about 1pm.

Immigration NZ confirmed the issue had been resolved and delayed flights could be processed.

There were also major delays in Melbourne and Sydney, chiefly to do with passport control, with AAP reporting passengers saying the check-in queues in both countries are the longest they have ever seen.

Airline staff in the Australian airports were forced to manually process check-ins for hours after the outage of the Advance Passenger Processing system - a globally-used, border-clearance process - at about 8am.

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