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Crew training insufficient: TAIC

NZ NewswireNZ Newswire 24/08/2016

Despite their role including pre-flight instruction to passengers about fitting oxygen masks in an emergency, Air New Zealand's own training didn't hammer it home enough for its own staff, an investigation has found.

The Transport Accident Investigation Commission has looked into why an Air New Zealand 737-700 flying between Wellington and Auckland suddenly lost cabin pressure in August 2013.

Despite extensive testing it couldn't find out what went wrong.

However, TAIC on Thursday said the plane's pilots did not follow the exact emergency checklist action after depressurisation and that certain cabin crew training features were not adequate.

"The actions of some of the cabin crew during the incident showed that their emergency training had not sufficiently stressed the importance of sitting down and fitting a mask without delay, and had not allowed for a range of scenarios or adequately familiarised the crew with the oxygen equipment," the report said.

The commission found while crew responded appropriately to toilet smoke alarms during the incident they had not been told a false alarm can occur during a spike in cabin pressure.

But no recommendations were made after the authority acknowledged Air New Zealand had taken steps to correct the issues.

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