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Sprint knows some iPhone users in SoCal can't connect to LTE

Engadget Engadget 1/04/2016 Mariella Moon
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iOS 9.3 didn't only make it tough for a lot of users to open web links, it also rendered some Sprint subscribers unable to connect to the carrier's LTE network. According to the social media posts by some of the carrier's iPhone 6s and 6s Plus users in Southern California, they started grappling with the technical issue after updating their mobile OS. While Sprint hasn't issued a fix yet, it says its "network team is aggressively working to resolve the issue." The company adds that it "expects to have a solution in place as quickly as possible."

Here is Sprint's official statement:

"We have confirmed reports of some customers in Southern California on Apple 6s and 6s Plus devices with iOS 9.3 that may be experiencing a loss of LTE data connectivity. Our network team is aggressively working to resolve the issue and expects to have a solution in place as quickly as possible."

To note, some users were able to solve their problem by rebooting and updating their preferred roaming list and data profile. That solution didn't work for everyone in that Reddit thread, though, so anyone affected should keep an eye out for Sprint's official update. Sprint

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