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Travellers tetchy over true flight costs

Press AssociationPress Association 13/07/2016 Neil Lancefield

More than a third of passengers believe airlines are making it harder to find the total cost of a flight, according to a new survey.

The TripAdvisor-commissioned poll of 4497 UK consumers also found that 38 per cent think information on in-flight amenities such as WiFi or entertainment is not very accessible - while 32 per cent per cent named seat selection as the most annoying extra charge.

The travel website announced that it has launched a new airline review section and redesigned its flight search service in a bid to increase transparency in the sector.

Bryan Saltzburg, a senior vice president at TripAdvisor, said: "The time has come for a better way to research, compare and shop for flights.

"TripAdvisor is excited to innovate and lead with the launch of airline reviews in 48 markets in 29 languages.

"Additionally, we've introduced a set of new features within our search experience to help consumers better understand the true value of air travel beyond price."

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