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Twist in the Jetstar 'racist' flight: Passenger claims a member of the wedding party who say the airline vilified them for their 'beards and head scarves' made an air-hostess cry - by calling her a 'bad Muslim'

Daily Mail logo Daily Mail 8/11/2019 Charlie Moore

Cara Harvey et al. posing for the camera: Mrs Aslan (pictured with husband Muhammed) claimed they and their 20 guests were removed from the flight because they 'looked ethnic'. There is no suggestion the couple were the ones who abused staff © Provided by Associated Newspapers Limited Mrs Aslan (pictured with husband Muhammed) claimed they and their 20 guests were removed from the flight because they 'looked ethnic'. There is no suggestion the couple were the ones who abused staff A member of a wedding party kicked off a Jetstar plane made a Muslim air-hostess cry by calling her a 'bad Muslim', according to witnesses.

Sarah Aslan, 23, her new husband Muhammed and 20 of their wedding guests were booted off flight JQ36 from Bali to Melbourne on Monday night.

They claim they were unfairly targeted by 'racist' crew because of their 'beards and headscarves'.

But Jetstar says some members of their group were being abusive and were kicked off for safety reasons because they refused to take their seats while the plane was taxiing.

a woman using a computer: In footage the group (pictured) are seen arguing with staff after they were escorted off the plane © Provided by Associated Newspapers Limited In footage the group (pictured) are seen arguing with staff after they were escorted off the plane a person standing in a room: An attendant takes the group off the plane © Provided by Associated Newspapers Limited An attendant takes the group off the plane

The disruption started when one wedding guest complained to staff that his entertainment screen was not working.

The argument became heated and resulted in members of the wedding party refusing to follow crew instructions to take their seats and put on their seatbelts, a witness told Daily Mail Australia.

At one stage in the argument, some members of the wedding party 'played the race card,' the witness said.

'Is it the beard? It feels like it might be,' one man asked a flight attendant, according to mobile phone footage.

A Muslim flight attendant then told the group she was not being racist and she was of the same faith.

According to multiple witnesses, one member of the party called her a 'bad Muslim'.

'The flight attendant was encouraging them to comply with safety procedures but she was racially vilified,' a witness said.

A passenger told Daily Mail Australia the attendant was shocked by the comment.

a group of people sitting on a bench: The newlyweds (pictured) along with 20 of their wedding guests were taken off the plane at  Denpasar Airport. There is no suggestion the couple were the ones who abused staff © Provided by Associated Newspapers Limited The newlyweds (pictured) along with 20 of their wedding guests were taken off the plane at  Denpasar Airport. There is no suggestion the couple were the ones who abused staff

'She was denigrated for being a "bad Muslim". She moved to the front of the plane and was quite visibly upset,' the passenger said.

'The party members were arrogant and entitled and disrespected staff simply doing their job,' the passenger added.

The group, including a four-month-old baby, was escorted off the plane by security guards to the cheers of other passengers who were eager to get home.

They were put on another Jetstar flight to Melbourne via Sydney at no extra cost the next day.

Mobile phone footage shows some members of the group arguing with staff in the airport lobby after they were kicked off.

'I didn't do anything. I don't need you to speak to me like this, do you understand?,' Mrs Aslan can be heard saying in video.

Possibly referring to the flight attendant who was allegedly called a 'bad Muslim', she said: 'Where's the lady that started this s*** before? 

'This is very racist,' she added before a staff member said: 'She's crying'. 

a couple of people that are standing in a wedding dress: Sarah Aslan, 23, married her husband in Bali last month (pictured) but they were kicked off a Jetstar plane as they returned home to Melbourne on Monday. There is no suggestion the couple were the ones who abused staff © Provided by Associated Newspapers Limited Sarah Aslan, 23, married her husband in Bali last month (pictured) but they were kicked off a Jetstar plane as they returned home to Melbourne on Monday. There is no suggestion the couple were the ones who abused staff

Speaking to 9News, Mrs Aslan claimed members of her group were mistreated because of their religion.  

'Personally, it did feel like we were being attacked for looking ethnic and being Muslim,' Mrs Aslan said. 

Selim Tutunca, one of the 22 passengers escorted off the plane, claimed the group was unfairly targeted. 

'We were racially, verbally and physically assaulted by both Jetstar crew members and Bali airport officials. We have footage of all of this,' he wrote on the Jetstar Australia Facebook page. 

' a screenshot of a newspaper: Selim Tutunca, one of the family members escorted off the plane, said he didn't know why they were targeted and said they had been 'racially and physically assaulted'. There is no suggestion Mr Tutunca abused staff © Provided by Associated Newspapers Limited Selim Tutunca, one of the family members escorted off the plane, said he didn't know why they were targeted and said they had been 'racially and physically assaulted'. There is no suggestion Mr Tutunca abused staff We were kicked off the flight even though we hadn't even spoke a single word to the crew members.'

Mr Tutunca said he and his young family, including a seven and a three-year-old, were stranded in the terminal and that his children 'were put through hell'. 

A Jetstar spokesman told Daily Mail Australia: 'Whilst taxiing to the runway a number of customers became disruptive and failed to follow crew instructions.

'The safety of our customers and crew is our number one priority and we do not tolerate any kind of disruptive or abusive behavior.

'We take these allegations extremely seriously and are investigating the matter, however our crew dispute the claims made by these passengers.' 

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