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Computer glitch delays BA passengers

AAP logoAAP 6/09/2016

British Airways passengers are suffering delays globally because of a computer glitch in the check-in systems, the latest in a string of technical failures to hit major international airlines.

Travellers have taken to social media to complain of long lines and the airline says "a number'' of airports are affected.

According to tracking service Flightaware, 157 BA flights were delayed, or 17 per cent of its total flights, and five were cancelled as of midday in London.

"We've been in line for three hours,'' said one passenger, Erik Blangsted, as he waited for his flight at San Francisco International Airport.

The airline has apologised and says passengers are now being checked in at Heathrow and Gatwick Airports but that the process may be "a bit slower than usual.''

BA had to apologise in July after computer glitches in check-in systems delayed passengers. It began installing new systems last October and completed the rollout earlier this year.

The airline's problems come barely a month after US carrier Delta Air Lines suffered a global outage that caused it to cancel 2,300 flights.

It comes as seven people were arrested following a protest at London City Airport grounded passengers and disrupted flights in and out.

The activists were from the nine-strong Black Lives Matter group who stormed the runway at London City Airport.

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