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Ticket agency accused of BBL scalping

AAP logoAAP 29/12/2016 Jim Morton

Official agency Ticketmaster is being accused of facilitating ticket scalping with seats to Friday night's sold-out Big Bash match at the Gabba being resold for three times as much.

Cricket authorities on Thursday warning fans about scalpers targeting the booming BBL after complaints were levelled at Ticketmaster unfairly cashing in on the competition's popularity.

Fans looking for tickets to the table-topping Brisbane Heat's opening home match against the Hobart Hurricanes, announced as a sell-out on Thursday morning, were shocked to see limited tickets advertised at exorbitant prices on the agency's website.

Adult grandstand seats at the Gabba, originally sold for $40, were offered for $113.85 (excluding delivery fees) through a section on Ticketmaster's website called Ticketmaster Resale.

Under Queensland's anti-scalping laws, tickets to Stadiums Queensland events can only be resold at a maximum 10 per cent above their original price.

Another Stadiums Queensland venue, Suncorp Stadium, warns on the home page of its website it has no obligation to honour tickets purchased from or through unauthorised third-party re-sellers like Ticketmaster Resale, Viagogo and eBay.

A government spokesperson said any accusations of scalping was a matter for the police and public complaints could also be investigated by the office of fair trading.

The ticketing drama came as a surprise to Queensland Cricket who were aware resold tickets could not be passed on for more than 10 per cent their initial price.

Cricket Australia this season issued a warning about third-party ticket scalping, one which Queensland Cricket reiterated on Thursday afternoon.

"Only buy your tickets from an official ticketing agency and be wary of ticket resellers," a spokesman said.

But Ticketmaster is the official agency for the Gabba and fans are advertising tickets on its Resale website.

The agency was also accused of ripping off fans in March when tickets to a regular season AFL match between West Coast and Collingwood in May were sold out within 10 minutes and seats were resold at $142 through Ticketmaster Resale.

Ticketmaster said they proactively set up a dedicated site to for Stadiums Queensland events and Ticketmaster Resale provided a platform for fans to sell unwanted tickets and a safe purchase option for events.

"Ticketing marketplaces are dynamic and react to demand," a Ticketmaster spokesperson said.

"With high-profile events such as BBL at the Gabba, tickets are sometimes listed at prices higher than the face value, but they will often be listed at or below face value as well.

"Ticket holders, not Ticketmaster Resale, control the inventory and the price of the tickets."

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