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Unauthorized Transactions Probed By BDO

iMoney 1/12/2018 Marc Adrian
a close up of a computer © Provided by Intelligent Money Sdn. BHd

In a statement, last January 10, 2018, BDO admitted that there has been an increased number of clients that have experienced unauthorized bank account transactions which involves the withdrawal of their funds and purchases.  Some of the clients who fell victim of these incidents are overseas Filipino workers.

According to SM Group, the banking arm of BDO, the 4th quarter of 2017 has had an extraordinary rise in fraud attacks towards the entire banking industry, along with the increase of the number of claims for unauthorized transactions that took place in other countries.

BDO is currently running through an investigation process that involves tracing individual transactions, checking any irregularities and identifying signals of fraud from millions of valid transactions every day.

They also remind clients to keep their account information private and to be mindful of people requesting for personal account details over the phone, SMS, email, or websites. Additionally, they noted that there are unscrupulous individuals and groups are constantly preying on unsuspecting clients to collect their bank information through skimming, phishing, social engineering, and other devious ways. 

BDO encouraged all their affected clients to formally file a report via email (


or through their international toll free number (IAC +800-8-631-8000), or its domestic hotline (631-8000).


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