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Burned by ford logo 8/23/2015 michelle b

Bought a 2015 escape in February in June started hearing a noise coming from the engine. The mechanics at dealership said it was fuel injector that ruined the piston.We had to have a new engine put in. We felt should buy it back because it was defective, Ford said no because it was a new engine being put in,this was not satisfactory to us.We had to buy another one. The dealership or Ford would not trade it out for another Escape so we had take a hit and pay another 3 thousand dollars plus pay the taxes again. We've have bought 12 cars from this dealership over the years and this is how we were treated and Ford didn't care either therefore we will not buy another Ford product!!!!!!!!

Average Rating : 2


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