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BUY A LEXUS INSTEAD!

Edmunds.com logo Edmunds.com 9/1/2015 Sandy Robins

I have owned this car for 1 1/2 years. Soon after purchasing had to have the back shocks replaced (under warranty). The dealer claimed to know nothing about shock problems but the other 4 people that I personally know that have this car have had to have their shocks replaced as well, some more than once.Recently my A/C quit working without incidence or warning. When I called the dealer where I purchased the car I was told "maybe a pebble jumped up and put a hole in your condenser". I dismissed this as very unlikely as I had never heard of such a thing in my 40 years of driving nor did I hear, see or run over anything. Well he was right and since caused by road debris would not honor the warranty. Repair $750. I researched this issue and found that Honda/ Acura had a previous class action suit settled in 2010 for 38.5 Million FOR THE EXACT SAME PROBLEMS!!!!!! Suit claimed placed where road debris can hit it easily and thin metal was used. Said "Parts that fail and they know it". My husband called Acura Customer Service which is apparently a joke. Explained we owned a Honda Pilot and CRV previously and purchased the RDX and TSX to upgrade to a premium car. Again a joke. They refused to fix under warranty or even discount the repair at all. Apparently no concern that we have purchased 4 vehicles. NOT ANYMORE!!!!They apparently are still having A/C condenser failing issues. Any of you Attorneys want a class action?

Average Rating : 2

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