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Buyer Beward

Edmunds.com logo Edmunds.com 4/29/2016 Mike Y.

I purchased a 2014 Ford Escape new. Transmission failed at 77k miles. Powertrain warranty is for 60k miles. The owners manual calls for zero maintenance until 150k miles. I reached out to Ford to try recoup costs for this lemon and they refused. Replacement transmission cost $5,900 with tax and labor. Considering sticker price was around $30,000, one would expect the transmission to last longer than the first set of tires. I was wrong. Hopefully others will find a better quality vehicle.

Average Rating : 2

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