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cost scaving parts used

Edmunds.com logo Edmunds.com 3/17/2015 richard sauer

Overall truck is very good. However some small details on substandard parts I am not happy with. Carpet used is very cheap grade. Vehicle is used for personal use only for transportation. Extra mats had to be used because with little usage the carpet wears right down to bare base. Dealers response,"well its a truck." Two hundred miles over 36,000 miles rear outside door handle fell apart. Dealer charged $200.00 to replace,unfortunately I had $200.00 deductible. My bad for not reading extended warranty thoroughly when I signed because hustler in finance advised us it was $100.00. Now handle on other side in rear is becoming loose. When first handle was repaired tech stated inferior.

Favorite Feature : Truck has been dependable and comfortable.

Suggested Improvement : Better grade carpet for luxury truck and repairs such as poor quality items such as the outside door handle should have been automatically replaced without costs.

Average Rating : 4.125

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