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Defective Upholstery

Edmunds.com logo Edmunds.com 7/19/2015 J.R. McDaniel

Front passenger upholstery detached underneath seat and would not stay attached when clipped back in place. I finally placed three paper clip clamps on the edge which have kept them in place. The back to one of the front seats detached and would not reattach. The dealership replaced both backs to the front seats as a factory defect at no cost to me. The plastic frame around the edge of the front passenger seat has now detached and will not reattach. I plan to again see if the dealer will help me on this issue. This 2013 Avalon now has a little over 18,000 miles. I shutter to think what shape these seats will be in at 180,000 miles.

Average Rating : 4

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