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Disappointed in my first Ford

Edmunds.com logo Edmunds.com 5/22/2015 kevinsd

I love the exterior look of the new Edge, and the interior design and layout is top notch, rivaling the European luxury brands. However... Almost immediately after my purchase, my Edge Titanium was spending more time in the dealer's service department than in my garage, due to either a manufacture issue or a design problem that caused a very annoying noise on the driver side (and now the passenger side) of the cabin. Ford didn't care enough to offer any assistance, and the car does not (yet) qualify for buy back per CA definifion of the Lemon Law.I am very disappointed in my first Ford experience. My advice is to stay away for now, or, if you must have one, proceed with caution!

Favorite Feature :

Suggested Improvement : Ford's customer service! Don't advertise options that is not yet available (i.e. the adaptive cruise control)

Average Rating : 3.25

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