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GMC Playing Games

Edmunds.com logo Edmunds.com 8/16/2016 K.Wilson

I own a GMC Acadia, on a day that I was riding home from work. I hit a pot hold in the streets and my side air bags deployed von both sides. I called the company about the situation. They had me to take it to a dealership to get checked. After the expert checked it he stated that the airbags deployed correctly with sensors responding to a roll-over. My car had no damage to it at all, I hit a pot hold. They told me it was my fault and I had to get it repaired. I love the vehicle but this kind of service response is not what I or any other consumer needs to here. The sensors malfunctioned so GMC should be responsible in repairing the airbags but because they cost so much they leave me the lonely consumer to pay for it. Which I can not afford or fight them about. If not repair it at least replace the vehicle with another one, this would have not cost the Manufacture a dime. Hopefully more consumers complain about the business practice of GMC.

Average Rating : 4

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