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Great car; terrible dealer

Edmunds.com logo Edmunds.com 8/20/2015 V.M. Walters

The Kelly Blue book gave the 2014 Mazda CX5 the top rating for an SUV that year. I tried every SUV on the market and liked this the best. For short people, however, the length of the seats is somewhat uncomfortable, but a pillow behind the back solves this. I would have liked the vehicle even more if I had a good experience at the dealer. CardinaleWay Mazda in Mesa, AZ was the worst car buying experience I have ever had! The sales person was fine, but when the deal was taken over by the used car manager and finance person, the experience turned horrific. The pressure to take the expensive add-on extended warranties was amazing; making me feel stupid for not taking it. I won't go on and on, but I couldn't wait to get out of there and it definitely put a damper on the car. I would definitely not recommend buying a car from this dealer.

Average Rating : 4

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