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Great vehicle but very poor longevity

Edmunds.com logo Edmunds.com 8/2/2015 Randy Buss

I reviewed this vehicle when I purchased it brand new and gave it super good ratings in ignorance. Though overall, it is a good vehicle, however, I didn't get longevity from it.On Friday (7-31-15) my vehicles engine blew without reason. Two weeks prior, I checked the fluids (oil in particular) and all levels were good, but on the way home from work on Friday I suddenly felt and heard loud clanking sounds along with a drop in acceleration power going up a hill on the highway. I was fortunate to be right at a rest area exit when this occurred so as to immediately turn into it, to which I coasted into a parking spot because the engine stalled just as I entered the rest area. When I checked the oil, the dip stick was completely dry. The engine didn't seize up, so I had my wife deliver me more synthetic oil and a new filter. After draining the previous oil out into a pan at the rest stop (which was full of metal flakes/glitter and didn't give me good confidence for a positive outcome), I changed the filter and put new 100% synthetic oil (which I always use) into the engine in the hopes no major damage occurred, but when started it, it was clearly not runnable. When the tow truck arrived, the towing mechanic started it and turned it off immediately and said it sounds like something was ready to fly apart. The next day they informed me the engine is blown and needs to be replaced with a rebuilt or new engine. Estimated cost: $4,500 to $5,000 to replace the blown engine with a rebuilt engine.What upsets me and disturbs me the most about this is I took meticulous care of the vehicle, as I do with all of our vehicles. Furthermore, when the engine blew (started making horrible loud clanking sounds) no warning lights lit up on the display until the engine stopped running. No low oil pressure lights, no low oil level lights, no check engine lights, nothing! And how is it that it burned through three of the four quarts of the oil withing a two week span.When this occurred the car only had 120,000 miles on it, and was only 7-8 years old. Granted, I haven't had any issues with it until now, but I also hadn't planned on having to fork out $4000-$5000 for a rebuilt engine, or purchase a new vehicle for at least another 10 years. All of the vehicles I've owned (Pontiac, Mercury, Dodge, Nissan) I've used for at least 15 years each and well into the 250,000 mile range, and I've never had any major problems with them.With the research I've done since this incident, I've discovered a class action law suite against Subaru for an issue with their engines that strongly resembles what may have happened with my Subaru engine, to which the prosecuting attorneys disclose facts that Subaru has known about the issue, Subaru has neither disclosed information about the engine issue to their customers or done anything to correct the issue. Instead, they continued to sell cars with a serious known issue which could be life threatening under certain circumstances. Prior to this incident, I planned on making this car last me another 10 years, at which time I would purchase only one more vehicle prior to retiring. My mind was made up it was going to be a Subaru vehicle because I loved it. However, as a result of this incident and the class action law suite against Subaru I've discovered, it pains me to say my confidence in Subaru has completely blown up with my Subaru engine, and I will NEVER purchase another Subaru.

Average Rating : 1

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