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Horrible Service

Edmunds.com logo Edmunds.com 3/18/2015 rickykim714

Bought a 2015 Audi A3 a little over a month ago. Great car, but having problems with the navigation MMI already. Tells me that the car is somewhere I am not, and doesn't catch the speed traps which all other Audi's do here in Korea. Took it to AUDI KOREA service center twice and they can't figure it out. Basically told me I am out of luck. This is of course AFTER taking my car our for a 44 km joy ride and unplugging the black box so there would be no evidence (expect for my empty gas tank). I just hope Audi Headquarters finds a solution to fix the MMI because the AUDI KOREA dealership and service center are incompetent and horrible. Please hire employees that know how to fix their own produc

Favorite Feature : Gas mileage

Suggested Improvement : Customer Service

Average Rating : 3.125

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