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Major transmission defect

Edmunds.com logo Edmunds.com 5/8/2015 pugluv

About 6 months into ownership the transmission completely failed. After several weeks of trying to get information about what the problem was, not to mention a big hassle about getting a loaner, we were suddenly called and told the car was ready. I'm sure I was in denial for a long time about what was going on with the car, but the transmission was still not right and I didn't feel safe. And in the meantime I was receiving recalls and being told the dealership didn't have the parts to fix, if I was even able to get someone on the phone. The service departments in both my local dealerships just suck! I'll never buy another Chrysler product again!

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Average Rating : 2.375

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