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My experience with my 2012 Subaru Impreza Sport

Edmunds.com logo Edmunds.com 7/30/2015 Loren Rochester

I was very excited to get this car... good gas mileage and All-Wheel drive seemed like a perfect fit for Wisconsin. I liked everything about the car except three things:1) The transmission went out at 66,000 miles, 6000 miles out of warranty. The dealership told me it would cost $8500 to replace it with a new one, or they could put a used one in for $4500. I called Subaru Corporate and after three days of investigation, they said it was up to the service manager. I went to the dealership and raised hell. Virtually all of my miles were interstate travel with very little elevation change, no stop and start traffic. After some phone calls, the service manager got the price down to $1500 for a new transmission. I was still mad, but didn't feel I had much choice; $1500 was better than $8500, and I still had to make payments on the vehicle.2) I was surprised one day when the oil light came on early in my ownership. The car didn't have that many miles on it. The car was, in fact, low on oil. From that point forward, I went through a quart of Mobile 1 0W20 about every 3000 miles. I checked it every time I filled it up. I am over 60, and have never had a car that went through a quart of oil between oil changes. Recommended oil changes were 7000 miles with synthetic oil. The dealership wanted $85 for an oil change. I bought Subaru filters from the dealership for $5-$6, and bought Mobile 1 0W20 from Walmart for about $26 for a 5 quart jug, and changed the oil myself religiously every 7000 miles. I just traded the car in, three years old, and it was going through a quart of oil every 2000 miles. I had this problem when the transmission went out, and talked to the service manager about it. He did not act the least bit surprised. BTW, if you buy quarts of Mobile 1 synthetic, they are about $8 a quart, so this is not paltry change being spent on oil, I obviously bought 5 quart jugs and had them on hand all of the time.3) For about the last 9-12 months, the car did not start very well. I usually had to crank it for a few seconds, quit, then crank it some more with the gas pedal pressed down, then it would start. The oil thing and the starting thing I have found are common complaints. I traded the Impreza in on a Ford Focus. I put about 33,000 miles on a car per year, and the Impreza had 99,920 miles on it. This is the first time in decades that I got rid of a car with fewer than 170,000-180,000 miles on it. I didn't trust it. I'm not sure that the Focus will be any better, but I got a 4 yr.-100,000 mile bumper-to-bumper warranty on it. I'm sure it won't be as good in the snow, but I can work around that.IMHO opinion, Subaru should have replaced the transmission gratis. Using the 0W20 oil is not a good idea in my opinion. They are doing it to improve gas mileage, but I think it is blowing past the pistons. The Focus uses 5W20. As far as starting difficulties goes, I don't have a clue what the problem is. If they would have taken care of the transmission and they had proven that they had solved the oil thing, I would have considered another Subaru. This was my first, and there seems to be a lot of loyal Subaru owners out there, but I will probably not consider another.

Average Rating : 3

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