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Transmission is HORRIBLE

Edmunds.com logo Edmunds.com 5/14/2015 dal214tex

My wife and I unfortunately bought this car (2014 Ford Focus SE Automatic) in April 2014 from Randall Reeds Prestige Ford. From the time we test drove the car it felt very jerky, but assumed it was from not being used to driving a small car. (Previously drove 2003 Chevy Suburban and 2007 Dodge Durango) The first week we drove the car it continued to feel very shaky at rest and worse at take off. I spoke with a gentleman from Ford voicing my concerns of receiving a defective car. He assured me it was the way the transmission was "made", and that there was no issue. WHAT?! Stay away from this car, seriously. It is a nightmare.

Favorite Feature : Overall interior is well put except for the lighting. We had to take the car back the 2nd week due to the interior lighting not working.

Suggested Improvement : Fix the transmission! Make every car come standard with Sony sound package because the ones currently in the car are horrible. The hatch door lid is very fragile. It is held with only 2 strings. Add lighting to the interior.

Average Rating : 1.875

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