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Transmission SUCKS and alot of JERKING !!!!!!!!!!!

Edmunds.com logo Edmunds.com 6/15/2016 KRISTI SMITH

The jeep cherokee limited is a great looking Suv , However the 9 speed Transmission Sucks !!! The salespeople will tell you its a smooth ride which is true however if you like to be jerked forward at times going 56 miles an hour i felt like i was going to get whiplash . Immediately called the dealership since my vechicle is only 8 months old and complained about the jerking once again which makes this number 2 for taking it back to the dealership . I was told by my service advisor "It's like your cell phone we have to update the software ". Seriously I have only updated my cell phone once in the last 2 years . I have been reading alot of consumers complaints regarding the transmmission and how the dealerships keep telling consumers that everything is fine , if that was the case then explain to me why there are 190 complaints regarding the transmission on carcomplaints.com/ jeep , and also on Edmunds.com same thing consumers are reporting Transmission problems . If my issue is not taken care of by the dealership I will be taking this to Chrysler. I did not pay 45,000.00 to have a vehicle transmission jerking .

Average Rating : 1

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