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Volvo converted me to BMW

Edmunds.com logo Edmunds.com 9/14/2015 Robert Stuart

Over 1/2 the cars we've owned have been Volvo...This one will change that. This has had constant noise in the form of clunks, squeals and rattles. There is always an error light or message on and we've spent a small fortune on parts. I'm a certified ASE mechanic and do all my own work but this has been a challenge. New rack and pinion, new exhaust, new struts, new springs, new tie rod ends, new radiator, new pulleys and new tires every 15K. This thing cant keep tires or brakes! The gas mileage is great, the power wonderful but everything else failed. The stereo is substandard and no one will touch it for aftermarket because of Volvos proprietary computers. The mirror trim has fallen off, the light dimmer/turn signal indicator fell off, windows get stuck. In short, this has left my wife stranded more then any vehicle she's owned. Tried to talk with dealership about issues but they create even more...worst dealer we've ever worked with. Tried to talk with Volvo and they didn't care. You can get a lemon but when the dealer and the manufacture wont help and in fact, exasperate the situation, it tells you it's time to move on. We're shopping for two new vehicles and wouldn't consider owning another Volvo. We actually bought a 2012 BMW X3. It's the best vehicle I've ever owned. Customer support is off the charts compared to Volvo and the vehicle arnt even in the same league! I'm angry at myself for waiting so long to get rid of Volvo...you really can enjoy your SUV

Average Rating : 1

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