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What a mistake!

Edmunds.com logo Edmunds.com 3/10/2015 wywill

Purchased MKC Sat. 3/7. Big mistake. Spent more time on the phone with Lincoln than driving. Top of the line, every option available model. 1) Sirius said I don't have the 6 month trial period, Lincoln set up system wrong, had to pay for the first year immediately; 2) Sync Service wouldn't work, dealt for 3 hours with Lincoln on the phone to do all sorts of things to get the system to work correctly, 3)Lincoln phone app won't work, after 4 days still wants "in car confirmation" that I am the owner of the phone/car...their engineers are looking into it and should have an answer in 1 week. What a Joke! Do Not Buy this Car! My 2014 Buick Lacrosse was flawless. This is far from luxury!

Favorite Feature : All the time I sit in a parking lot on the phone with Lincoln trying to get my car to work right.

Suggested Improvement : Everything! This is far from a Lux Brand auto manufacturer. For $50,000 they should have had much better quality. It's like driving an overpriced Ford Focus. For $15,000 I might be patient with nothing working but not for $50,000

Average Rating : 2.875

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