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Chipotle shuts down restaurant where mice were spotted

Bloomberg logoBloomberg 8/10/2017 Craig Giammona

Chipotle Mexican Grill Inc. temporarily closed a location in Dallas where mice were spotted by customers last month, saying it wanted to assess the construction of the building.

The restaurant is part of a 100-year-old structure in the city’s historic West End District, and Chipotle has been conducting a thorough review of the site, spokeswoman Quinn Kelsey said in an email late Wednesday. After rodents were seen at the location last month, Chipotle blamed a structural gap in the building for letting them in.

“Employees have been given the option to relocate to nearby Chipotle locations while our teams are evaluating the building,” Kelsey said. “We regret any inconvenience and will reopen only when we are certain the building meets all Chipotle standards for operation.”

The rodent incident sparked a fresh wave of negative publicity for the burrito chain, which has struggled to restore its reputation in the wake of an E. coli outbreak in 2015.

Customers told a local NBC affiliate that rodents fell from the ceiling of the Dallas restaurant. Video of the mice skittering across the floor was posted and shared widely on social media.

The news came on the heels of a norovirus outbreak at a Chipotle in Virginia and contributed to the stock’s worst week since early 2016. The shares have dropped 11 percent this year.


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