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Here's why Trader Joe’s employees are so peppy

Cheapism Logo By Jeff Rindskopf of Cheapism | Slide 1 of 9: Trader Joe’s is different from other national grocery chains. At least, that’s the perception they cultivate with their almost exclusively store-branded inventory, self-styled nautical decor, and personable staff presence. For anyone used to the more impersonalized supermarket experience, the employees’ friendliness can risk coming across as inauthentic. We looked into the store policies and spoke with one employee to find out exactly how Trader Joe’s manages to keep its staff — or “crew members” — seemingly as happy as its shoppers.  Related: Costco, Trader Joe’s, Aldi: How Do They Stay So Cheap?

A Shipshape Crew

Trader Joe’s is different from other national grocery chains. At least, that’s the perception they cultivate with their almost exclusively store-branded inventory, self-styled nautical decor, and personable staff presence. For anyone used to the more impersonalized supermarket experience, the employees’ friendliness can risk coming across as inauthentic. We looked into the store policies and spoke with one employee to find out exactly how Trader Joe’s manages to keep its staff — or “crew members” — seemingly as happy as its shoppers.

Related: Costco, Trader Joe’s, Aldi: How Do They Stay So Cheap?

© KenWiedemann/istockphoto

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