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Furious shoppers say Target botched rollout of Hunter line

Business Insider logo Business Insider 6 days ago Mary Hanbury

This weekend, shoppers flocked to Target to buy items from a hotly anticipated 300-piece collection of clothing, shoes, and accessories it designed in partnership with the British company Hunter.

But upon arrival, hundreds of angry customers found that the stock had either already sold out or was never available. 

"That's the nature of our designer collaboration — they are available for a limited time only and in limited quantities. We don't restock the collection," a Target spokesperson told Business Insider.

One product was even recalled. On Friday, the company issued a statement on its website informing customers that its "women's tall rainboots" would be "delayed" and unavailable in stores and online when it launched on Saturday. Target could not confirm to Business Insider why the boots were recalled. 

However, it seems this message didn't make its way to all of its stores, as some customers were able to buy the boots.

Target © Provided by Business Insider Target

"Please don't come confiscate my tall boots," the customer later tweeted, realizing that the store had made a mistake in allowing her to buy them.

Other customers didn't make it that far and had the boots removed from their baskets at checkout.

Target © Provided by Business Insider Target

While Target claims this was a limited collection that sold out quickly, some customers have said that they were misinformed about the availability of inventory.

"They seriously did a lot of people dirty this morning. Tons of stuff was never available to ship and is not being sold at stores near us. It's really pretty bad," one customer commented in response to a tweet from Target.

"Sounds like quite the marketing scam if you ask me! # expectedmoregotless," another wrote on Twitter

Target © Provided by Business Insider Target

"Drove 35 minutes away to find that no Hunter stuff actually came in. Went to another @ Target to be told the website was wrong & they also actually didn't have most of the stuff. Why not just delay the launch until everything was available for sale online and in stores?" one customer wrote on Twitter.

Many of these products now appear to be on sale at eBay.

Target confirmed to Business Insider that it will not be getting more stock of the Hunter collection.

Related video: Walmart and Target are saying goodbye to an annoying part of shopping (provided by Veuer)

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