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Starbucks manager who called police on black men leaves company

CNBC logo CNBC 4/16/2018 Sarah Whitten
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The manager of the Philadelphia Starbucks who called police on two black men who asked to use the restroom has left the company, according to a media report. 

A company spokeswoman told The Philadelphia Inquirer that the manager's departure was a "mutual" decision.

Representatives from Starbucks did not immediately respond to CNBC's request for comment.

Starbucks has been under fire since a video of two men being arrested at a Philadelphia location went viral over the weekend. The woman who posted the video said that staff at the coffee shop had called police because the two men had not ordered anything while they waited for a friend to arrive.

The Philadelphia Police Commissioner, Richard Ross, defended the actions of his officers on Saturday, saying that they had no choice but to act after employees told them that the two men were trespassing.

Starbucks' CEO Kevin Johnson told ABC News on Monday that it was "completely inappropriate" for the Starbucks employees to call the police.

"Clearly, there's an opportunity for us to provide clarity and in addition to that I'd say there's training, more training that we're going to do with our store managers, not only around the guidelines but training around unconscious bias," he said.

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