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American Airlines flight diverted after cleaning fluid spill sickens passengers & crew

Daily Mail logo Daily Mail 10/21/2019 Richard Spillett for MailOnline

An airliner flying from the UK to the U.S has been forced to reroute to Ireland after crew fell unconscious due to a chemical spill.

American Airlines flight AA729 from Heathrow to Philadelphia was rerouted to Dublin airport around 1 pm UK time.

It is understood a bleach-like cleaning product was left in the plane's toilets at Heathrow and spilled out of its container and into the floor.

After the flight took off, the smell of the liquid left passengers and crew suffering ill effects.

The captain radioed air traffic control to request a reroute after number of passengers suffered burning eyes and itchy skin.

a large passenger jet flying through a cloudy sky: A cleaning chemical spilled on an American airlines flight from London to Philadelphia this afternoon, leaving two crew unconscious and passengers with burning eyes © Provided by Associated Newspapers Limited A cleaning chemical spilled on an American airlines flight from London to Philadelphia this afternoon, leaving two crew unconscious and passengers with burning eyes a close up of a map: The flight had to reroute to Dublin, where it has now landed and where medical assistance is being given to crew and passengers © Provided by Associated Newspapers Limited The flight had to reroute to Dublin, where it has now landed and where medical assistance is being given to crew and passengers

The plane has now landed in Dublin, where paramedics were on hand to treat those affected. It is so far unclear how serious their conditions are.

A passenger told MailOnline: 'A cleaning product apparently leaked and some people felt ill. We were informed of this prior to take off and thus delayed an hour.

'The plane still took off and then an announcement later told us, about one hour into flying time, that some crew members are feeling ill along with a few passengers and we have to make an emergency landing in Dublin. 

'Paramedics and the fire brigade came on board and investigated and took care of the ill people.

'We are now stranded in Dublin and American Airlines have put us up in a hotel nearby until further notice. We still don’t know if we’ll make it to the US tonight.' 

The Airbus A330 had 287 passengers on board and 12 crew when the emergency landing was called.

a screenshot of a cell phone © Provided by Associated Newspapers Limited a group of people in a room: Passengers were left angry that at Dublin Airport that a mistake made by the airline had left them stranded © Provided by Associated Newspapers Limited Passengers were left angry that at Dublin Airport that a mistake made by the airline had left them stranded

A spokesman for the airline said: "American Airlines flight 729 from London Heathrow to Philadelphia diverted to Dublin due to an odor caused by a spilled cleaning solution in the galley.

"The flight landed safely in Dublin at 1:15 p.m. local time, and taxied to the gate.

"Medical personnel have met the aircraft to evaluate any crew members or passengers who may need additional assistance."

A spokesman for Dublin Airport said: 'A Dublin Airport spokesperson confirmed American Airlines flight AA729 en route from London Heathrow to Philadelphia was diverted into Dublin Airport for a medical emergency.

"The aircraft landed safely at approx. 13:20

"As per standard operating procedures there was a full turn out of Dublin Airport’s emergency fire services."

A spokesman for Heathrow Airport said the cleaning contractor was employed by the airline and the airport did have any not information on how the mistake was made.

a screenshot of a cell phone © Provided by Associated Newspapers Limited Plane watchers said crew were temporarily unconscious and passengers suffered ill effects © Provided by Associated Newspapers Limited Plane watchers said crew were temporarily unconscious and passengers suffered ill effects

Flight watchers Twitter feed, Airport Webcams, reported two crew were unconscious and passengers had burning eyes after cleaning liquid was spilled.

The tweet stated: 'American #AA729 London Heathrow to Philadelphia (Airbus A330-300 N279AY) has turned back SW of Ireland and is diverting to Dublin. Pilot advises spillage of cleaning fluid. 2 crew temporarily unconscious; several pax with burning eyes, itchy skin.'

Another plane spotter tweeted that the flight's captain had requested medical assistance meet the flight as soon as it landed.

Were you on the flight or at Dublin airport? Call 0203 615 2676 or email richard.spillett@mailonline.co.uk

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