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Lights out at Vegas' Rio casino forces 900-room evacuation

Associated Press logo Associated Press 12/30/2016 By MICHELLE RINDELS, Associated Press
NHP and Metro Police officers block off the entrance off Flamingo Road to the Rio Hotel & Casino after reports of smoke coming from the 21st floor of the Masquerade Tower led to guests being evacuated Thursday, Dec. 29, 2016. The Rio casino in Las Vegas scrambled to find alternate lodging for guests Thursday after a power outage led to the evacuation of 900 rooms just before the busy New Year’s Eve weekend, officials said. Nobody was injured, but emergency responders helped some guests with disabilities get to the bottom of the tower.(Yasmina Chavez/Las Vegas Sun via AP) © The Associated Press NHP and Metro Police officers block off the entrance off Flamingo Road to the Rio Hotel & Casino after reports of smoke coming from the 21st floor of the Masquerade Tower led to guests being evacuated Thursday, Dec. 29, 2016. The Rio casino in Las Vegas scrambled to find alternate lodging for guests Thursday after a power outage led to the evacuation of 900 rooms just before the busy New Year’s Eve weekend, officials said. Nobody was injured, but emergency responders helped some guests with disabilities get to the bottom of the tower.(Yasmina Chavez/Las Vegas Sun via AP)

LAS VEGAS (AP) — The Rio casino in Las Vegas scrambled to find alternate lodging for guests Thursday after a power outage led to the evacuation of 900 rooms just before the busy New Year's Eve weekend, officials said.

An ambulance and fire trucks are seen outside the Masquerade Tower at the Rio Hotel & Casino after reports of smoke coming from the 21st floor led to guests being evacuated Thursday, Dec. 29, 2016, in Las Vegas. The Rio casino in Las Vegas scrambled to find alternate lodging for guests Thursday after a power outage led to the evacuation of 900 rooms just before the busy New Year’s Eve weekend, officials said. Nobody was injured, but emergency responders helped some guests with disabilities get to the bottom of the tower. (Yasmina Chavez/Las Vegas Sun via AP) © The Associated Press An ambulance and fire trucks are seen outside the Masquerade Tower at the Rio Hotel & Casino after reports of smoke coming from the 21st floor led to guests being evacuated Thursday, Dec. 29, 2016, in Las Vegas. The Rio casino in Las Vegas scrambled to find alternate lodging for guests Thursday after a power outage led to the evacuation of 900 rooms just before the busy New Year’s Eve weekend, officials said. Nobody was injured, but emergency responders helped some guests with disabilities get to the bottom of the tower. (Yasmina Chavez/Las Vegas Sun via AP)

A fuse shorted in a backup generator that was powering the hotel's Masquerade Tower, said Richard Broome, a spokesman for the Rio's parent company, Caesars Entertainment. The outage affects the fire control systems, so officials made visitors leave their rooms. It's expected to last at least until Friday.

A Clark County firefighter walks past a guest standing outside the Ipanema Tower at the Rio Hotel & Casino after reports of smoke coming from the 21st floor of the Masquerade Tower led to guests being evacuated Thursday, Dec. 29, 2016. The Rio casino in Las Vegas scrambled to find alternate lodging for guests Thursday after a power outage led to the evacuation of 900 rooms just before the busy New Year’s Eve weekend, officials said. Nobody was injured, but emergency responders helped some guests with disabilities get to the bottom of the tower. (Yasmina Chavez/Las Vegas Sun via AP) © The Associated Press A Clark County firefighter walks past a guest standing outside the Ipanema Tower at the Rio Hotel & Casino after reports of smoke coming from the 21st floor of the Masquerade Tower led to guests being evacuated Thursday, Dec. 29, 2016. The Rio casino in Las Vegas scrambled to find alternate lodging for guests Thursday after a power outage led to the evacuation of 900 rooms just before the busy New Year’s Eve weekend, officials said. Nobody was injured, but emergency responders helped some guests with disabilities get to the bottom of the tower. (Yasmina Chavez/Las Vegas Sun via AP)

"It all went dark, and then we heard a commotion in the hall," Amanda Paulsen, who was staying at the casino with her husband for the holiday weekend, told the Las Vegas Review-Journal. "We went to look and someone said, 'The power's out, we have to leave.' "

Fire and rescue personnel are seen outside the Masquerade Tower at the Rio Hotel & Casino after reports of smoke coming from the 21st floor led to guests being evacuated Thursday, Dec. 29, 2016. The Rio casino in Las Vegas scrambled to find alternate lodging for guests Thursday after a power outage led to the evacuation of 900 rooms just before the busy New Year’s Eve weekend, officials said. Nobody was injured, but emergency responders helped some guests with disabilities get to the bottom of the tower. (Yasmina Chavez/Las Vegas Sun via AP) © The Associated Press Fire and rescue personnel are seen outside the Masquerade Tower at the Rio Hotel & Casino after reports of smoke coming from the 21st floor led to guests being evacuated Thursday, Dec. 29, 2016. The Rio casino in Las Vegas scrambled to find alternate lodging for guests Thursday after a power outage led to the evacuation of 900 rooms just before the busy New Year’s Eve weekend, officials said. Nobody was injured, but emergency responders helped some guests with disabilities get to the bottom of the tower. (Yasmina Chavez/Las Vegas Sun via AP)

The 2,500-room Rio, which was built in 1990 and is a short drive from the Las Vegas Strip, is one of the more affordable resorts in Las Vegas, with rooms that run less than $100 on an off-peak night. It's home to magicians Penn and Teller, the Chippendales male revue and Food Network personality Guy Fieri's restaurant El Burro Borracho.

Guests are seen leaving the Rio Hotel & Casino after reports of smoke coming from the 21st floor led to guests being evacuated Thursday, Dec. 29, 2016, in Las Vegas. The Rio scrambled to find alternate lodging for guests Thursday after a power outage led to the evacuation of 900 rooms just before the busy New Year’s Eve weekend, officials said. Nobody was injured, but emergency responders helped some guests with disabilities get to the bottom of the tower. (Yasmina Chavez/Las Vegas Sun via AP) © The Associated Press Guests are seen leaving the Rio Hotel & Casino after reports of smoke coming from the 21st floor led to guests being evacuated Thursday, Dec. 29, 2016, in Las Vegas. The Rio scrambled to find alternate lodging for guests Thursday after a power outage led to the evacuation of 900 rooms just before the busy New Year’s Eve weekend, officials said. Nobody was injured, but emergency responders helped some guests with disabilities get to the bottom of the tower. (Yasmina Chavez/Las Vegas Sun via AP)

The timing of the outage is particularly problematic because it comes at one of the busiest and most lucrative weekends of the year for Las Vegas. More than 300,000 visitors are expected to ring in the new year in Sin City, which is welcoming big-name musical acts and putting on an eight-minute pyrotechnic show that features fireworks launched from casino rooftops.

FILE - In this July 5, 2014, file photo, players compete on the first day of the World Series of Poker main event in Las Vegas. A power outage has forced the evacuation of 900 rooms at the Rio casino in Las Vegas, officials said. Spokesman Richard Broome of the Rio's parent company, Caesars Entertainment, said he hoped the tower would be fully reopened by New Year's Eve. (AP Photo/John Locher, File) © The Associated Press FILE - In this July 5, 2014, file photo, players compete on the first day of the World Series of Poker main event in Las Vegas. A power outage has forced the evacuation of 900 rooms at the Rio casino in Las Vegas, officials said. Spokesman Richard Broome of the Rio's parent company, Caesars Entertainment, said he hoped the tower would be fully reopened by New Year's Eve. (AP Photo/John Locher, File)

Broome said the Rio was already near capacity. It will try to place guests at other Caesars-owned properties or at competitors' hotels if space runs out, and the company would determine any additional compensation for customers on a case-by-case basis, he said.

The problem first emerged Wednesday when a plugged sink in a service area accidentally overflowed, shorting out the fuse in the main power system and causing a small electrical fire that prompted a more limited evacuation, Broome said. Management then relied on a backup generator, but that was later compromised by water from a fire sprinkler and it too shorted early Thursday.

Patrons in 900 rooms were directed to the lounge of the 1980s-themed musical "Rock of Ages," where they received food, drinks and updates about the situation. By noon, the company determined it needed to move guests to other hotels and started escorting them back to the rooms to retrieve their belongings, Broome said.

Nobody was injured, but emergency responders helped some guests with disabilities get to the bottom of the tower.

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