You are using an older browser version. Please use a supported version for the best MSN experience.

Woman fights for refund: Two-year battle to get what's hers

How often can you be told "no" before you just give up? No, you can't get that refund. No, they won't replace that defective appliance. Or in the case of Lauren — no, you can't use those show tickets you bought.
image beaconimage beaconimage beacon