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Electric cars fall flat with the most and least reliable cars - Mini, Toyota and more

Daily Express logo Daily Express 28/09/2022 Felix Reeves
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The new What Car? has collected feedback from 24,927 car owners on 248 models and 32 brands. Only four achieved a perfect 100 percent score: the current versions of the Hyundai Tucson and Convertible and the used-only Kia Soul (2014-2019) and Mitsubishi Eclipse Cross (2017-2021).

The Hyundai Tucson is a practical SUV which has sold more than 1.4 million vehicles in Europe and will set drivers back £27,916.

The 2022 Mini Convertible comes packed with "legendary go-kart handling", with drivers rating the £25,000 vehicle as one of the most reliable vehicles on the market at the moment.

The previous iterations of the Kia Soul and Mitsubishi Eclipse Cross also hit a 100 percent reliability rating, almost 30 percent higher than the least reliable - the Land Rover Discovery.

The Discovery had a rating of just 70.7 percent, lower than the Audi Q5 and A3 which received scores of 73.4 and 74.2 percent respectively.

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Electric cars fall flat with the most and least reliable cars - Mini, Toyota and more. © Getty Electric cars fall flat with the most and least reliable cars - Mini, Toyota and more. The Land Rover Discovery was found to be the least reliable vehicle. © Getty The Land Rover Discovery was found to be the least reliable vehicle.

In response to the survey, Rawdon Glover, Managing Director, Jaguar Land Rover UK, said: "Firstly, we apologise to any customer who has experienced issues with their Jaguar or Land Rover.

"We are continuously working to improve quality and customer satisfaction, this is at the heart of our business transformation.

"We are making good progress - our data shows us this, but there is still work to do and it will take some time for results to mature and be reflected in consumer surveys, particularly in the case of vehicles in the three to five year bracket."

At a brand level, Lexus was named as the most dependable with an overall score of 98.4 percent, followed by Toyota on 97.2 percent.

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Five of the 10 highest scoring models belong to those two brands.

On the other hand, Jeep has the least reliable car according to owners, gaining a rating of only 77 percent.

Land Rover and Fiat were second and third worst for reliability, although Land Rover's sister brand Jaguar fared a little better.

Hybrid cars were also found to be the most reliable vehicle type, scoring an average of 95.4 percent.

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By contrast, electric cars averaged 90.9 percent, making them the third least dependable class, ahead of only luxury cars and luxury SUVs.

What Car? editor Steve Huntingford said: "Everyone is feeling the pinch right now, so unexpected car repair bills are the last thing any of us need.

"The secret to keeping motoring costs down is to select the make and model of your new or used car carefully.

"Pick a dependable one and you should have no nasty surprises.

MOT pass and fail rates in the UK. © Express MOT pass and fail rates in the UK.

"And you don't have to break the bank to buy a reliable car, because some of the highest scoring brands sell some of the most affordable models."

The survey asked owners of cars aged up to five years old whether their car had gone wrong in the past two years, how long repairs took and how much they cost, with these factors determining the score.

Almost 25,000 drivers were surveyed and found that 21 percent had experienced a fault with their car.

Around 83 percent of faults were repaired free of charge, nine percent cost between £101 and £500, and an unlucky two percent paid more than £1,500.

More than a third of cars could still be driven and were fixed within a day, a quarter took more than a week to repair.

Most reliable cars on the market

Hyundai Tucson (2021-)

Kia Soul (2014-2019)

Mini Convertible (2016-)

Mitsubishi Eclipse Cross (2017-2021)

Toyota RAV4 (2019-)

Lexus CT200h (2011-2021)

Toyota Auris (2013-2019)

Toyota Aygo (2014-2022)

Mazda CX-3 (2016-)

Lexus UX hybrid (2019-)

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