You are using an older browser version. Please use a supported version for the best MSN experience.

Three-quarters of UK consumers frustrated by their internet connection

The i logo The i 30/07/2018 Rhiannon Williams
a person using a laptop © Provided by Johnston Publishing Ltd

The vast majority of UK consumers are dissatisfied with their broadband connections, claiming they feel slowed down and held back by poor speeds.

More than three-quarters (78 per cent) of 3,500 UK residents questioned by CityFibre, which builds fibre-optic broadband networks, reported feeling frustrated by the internet in their homes.

Just over half of those questioned said they felt unable to work from home as much as they would like due to their unsatisfactory connections, with 87 per cent of respondents aged between 16 and 24-years old saying they felt slowed down by them.

A recent report found the UK ranked 35th out of 200 countries globally in terms of internet speeds, lagging behind Madagascar, Sweden, Taiwan and Singapore.

Over half of all locations tested (136 countries) failed to reach average speeds above 10Mbps – the speed telecoms watchdog Ofcom deems standard broadband needs for a typical family or small business.

Related: And Britain's worst broadband provider is...

© Rex

An Ofcom report in April found close to 1m UK homes and businesses are without decent broadband speeds, in addition to patchy mobile coverage in rural areas.

The watchdog acknowledged there had been a “steady reduction” in the number of properties without decent broadband, but added there are ” still too many people in the UK who cannot get a decent broadband connection.”

Despite extensive government investment in improving coverage, around 925,000 premises are still without sufficient broadband speeds – around 3 per cent of properties in the UK.

Related: Six simple ways to boost your broadband

a close up of a device © Provided by Johnston Publishing Ltd The Department for Environment, Food & Rural Affairs (Defra) has announced a £45m boost to the roll out of superfast broadband, giving local authorities the chance to apply for money from the Rural Payments Agency's Rural Broadband Infrastructure Scheme, now totalling £75m up from £30m.

"Rural areas should not be left behind in the connectivity slow lane, missing out on the opportunities high speed broadband can bring," rural affairs minister Lord Gardiner said.

"The funding made available through the Rural Broadband Infrastructure Scheme champions our countryside communities and businesses by opening up access to broadband of at least 30 Megabits per second, in some of the most hard to reach areas."

NOW SEE: The internet is drowning

© National Geographic

Follow us on Facebook, and on Twitter


More from The i

image beaconimage beaconimage beacon