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Egypt hotel deaths: Thomas Cook finds high level of e-coli and bacteria after food and hygiene tests

Mirror logo Mirror 06/09/2018 Danya Bazaraa
a smiling man and woman posing for a picture: Susan Cooper, 64, and her husband John Cooper, 69, were on holiday at the Steigenberger Aqua Magic hotel in the Red Sea resort town of Hurghada. © Provided by Trinity Mirror Shared Services Limited Susan Cooper, 64, and her husband John Cooper, 69, were on holiday at the Steigenberger Aqua Magic hotel in the Red Sea resort town of Hurghada.

Thomas Cook has said food and hygiene standards tests have identified a high level of e-coli and staphylococcus bacteria at an Egypt hotel following the deaths of two British guests.

John Cooper, 69 and his wife Susan, 63, died in hospital on August 21 after staying at the Steigenberger Aqua Magic Hotel in Hurghada.

Following the tragic deaths Thomas Cook commissioned an independent hygiene specialist and air quality specialist to conduct a series of tests at the hotel.

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They said the tests on the food and hygiene standards identified a high level of e-coli and staphylococcus bacteria.

The examination of air and water quality came back clear, Thomas Cook said.

Related: Tragedy as a British couple die on the 'holiday of a lifetime' to Egypt

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There was no evidence of carbon monoxide and there were normal carbon dioxide levels in the vicinity of the room, they added. 

Thomas Cook Chief Executive, Peter Fankhauser, said: "Everyone at Thomas Cook is deeply saddened by the tragic deaths of John and Susan Cooper while staying at the Steigenberger Aqua Magic Hotel in Hurghada. 

"Susan was a longstanding and much-loved colleague of ours.

Video grab taken from BBC News of Kelly Ormerod, daughter of John and Susan Cooper, from Burnley, Lancashire, who died while staying at the Steigenberger Aqua Magic Hotel in the Red Sea resort of Hurghada. © BBC Video grab taken from BBC News of Kelly Ormerod, daughter of John and Susan Cooper, from Burnley, Lancashire, who died while staying at the Steigenberger Aqua Magic Hotel in the Red Sea resort of Hurghada. "We continue to await the results of the investigation being conducted by the Egyptian authorities and are working closely with the Foreign and Commonwealth Office to ensure we prioritise the very best interests of the Cooper family.

"However, the tests that Thomas Cook commissioned and announced today show that hygiene at the Steigenberger Aqua Magic Hotel during the month of August did not meet the standards we expect. 

a man standing in front of a building: John and Susan Cooper passed away hours apart on Tuesday © Facebook John and Susan Cooper passed away hours apart on Tuesday "I am very sorry for all our customers who fell ill while on a Thomas Cook holiday at this hotel."

Mr Fankhauser added: "These results, while not establishing the cause of the tragic deaths of John and Susan Cooper, have prompted us to commit further resource to tackle hygiene standards in those hotels where we identify a higher than average level of sickness.

a resort in the city © Credits: Birmingham Mail "At any one time, Thomas Cook has more than 500,000 people holidaying with us somewhere in the world.

"We will continue to do all that we can to keep them safe and well on what should be the happiest weeks of their year."

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