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Two men walk in on woman getting dressed in unisex changing rooms at Primark

Metro logo Metro 27/09/2022 Josh Milton
Charlotte Kirby posted about the experience on TikTok (Pictures: Getty/TikTok/@charlottemkirby) © Provided by Metro Charlotte Kirby posted about the experience on TikTok (Pictures: Getty/TikTok/@charlottemkirby)

Two men walked in on a woman while changing in a unisex changing room in Primark.

Charlotte Kirby, 25, was shopping at a Cambridge store on Saturday when two men pulled the curtain of the unisex cubicle.

Kirby said: ‘I feel like I need to get the word out. I was just in Primark in Cambridge and I was trying on some clothes and it was a unisex changing room — which I’m all for and I love that because it makes everyone feel included.

‘But twice men opened the curtain and walked in on me. Luckily, both times I was wearing clothes but I could easily not have been.

‘It was two different people but they were clearly from the same group. There was so many changing rooms available so it’s not like they just were checking if someone was in there or not.

‘The first time, the man just walked in and the second time he said before “have you tried it on? Can I see?” and then he did it [opened the curtain].

‘Both times I was so shocked and I said “oh, sorry” as if it was my fault.

‘I just want to say to everyone to please be careful. And if you are going in a changing room, don’t go in on your own. I know I will never be doing that again.’

Primark staff were ‘amazing’ when she told them about the incident (Picture: TikTok/@charlottemkirby) © Provided by Metro Primark staff were ‘amazing’ when she told them about the incident (Picture: TikTok/@charlottemkirby) Primark rolled out inclusive changing rooms earlier this year (Picture: PA) © Provided by Metro Primark rolled out inclusive changing rooms earlier this year (Picture: PA)

‘Amazing’ Primark staff then escorted Kirby back to her car, she added.

Primark tweeted yesterday: ‘We’ve received questions about an incident in our fitting rooms this weekend.

‘We’re sorry for the customer’s experience & want to ensure this doesn’t happen again.

‘This is something we’ve been looking into to ensure everyone always feels safe & comfortable – we’ll share more soon.’

Some anti-trans Twitter users criticised Primark’s changing room policy as ‘Boycott Primark’ began trending on the social media platform.

The discount fashion chain moved earlier this year towards inclusive gender-neutral changing rooms separated by walls and enclosed with a curtain that can be secured with a hook and an eyelet.

Primark first introduced the facilities in 2019 in stores in Kent and Hastings before rolling them out nationwide.

The store’s not alone in this. From clothing retailers to gyms, there has been a push among businesses toward gender-neutral facilities in recent years.

Trans and non-binary people have reported being kicked out of changing rooms and public bathrooms that align with their gender.

Such spaces have become a focal point for anti-trans campaigners who feel they increase the risks women face from cisgender men.

There is no evidence that letting trans people use public facilities that align with their gender increases safety risks, according to a study from the Williams Institute at UCLA School of Law.

Lead author Amira Hasenbush said: ‘Opponents of public accommodations laws that include gender identity protections often claim that the laws leave women and children vulnerable to attack in public restrooms.

‘But this study provides evidence that these incidents are rare and unrelated to the laws.’

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