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SBI Debit Card customers ALERT! Here is how you can BLOCK, raise REISSUE request - Simply by doing this

Zee Business logo Zee Business 09-06-2021 zeebizindia@gmail.com (Zee Business)
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Are you a customer of State Bank of India (SBI)? Wondering how to block your card and reissue a new one? Well, there is no need to worry as the State Bank of India (SBI) has brought to you the facility by means of which one can block one's Debit Card and reissue a new one just by calling a toll-free number.

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Recently, the largest bank in the country has tweeted from its official Twitter handle, "Here's how you can block your Debit Card and reissue a new one via our toll-free IVR system. Just call 1800 112 211 or 1800 425 3800." By means of SBI's toll-free IVR system, one can block one's Debit Card and reissue a new one simply by dialing 1800 112 211 or 1800 425 3800.

 

SBI has made it easy for its customers to block and reissue the Debit Cards through IVR at call centre. In order to avail this service, an SBI customer has to dial 1800 112 211 or 1800 425 3800 from the registered mobile number.

Now, after dialing one of the above-mentioned numbers, an SBI customers have to press certain digits to avail the services. An SBI customer has to press 0 for card blocking. Now, one has to press 1 to block the Debit Card using the registered mobile number and card number. One can press 2 to block the card by using the registered mobile number and account number.

Now, if an SBI customer selects to press 1, that is, RMN (registered mobile number) and card number, the person has to follow certain simple steps. They are as follows:

Step 1: One has to enter the last five digits of the ATM card, one wishes to block

Step 2: Now one has to press 1 to confirm

Step 3: Now, the person has to press 2 to re-enter the last five digits of the ATM card to be blocked

After these steps are completed, the Debit Card will be successfully blocked.  One must note that a blocking confirmation will be sent via SMS to the registered mobile number.

Now, one one wishes to apply for a replacement card, one has to follow these steps, or else, the customer can press 7 and 8 for previous menu and main menu, respectively:

Step 1: Press 1 to apply for replacement card

Step 2: The customer has to enter the year of birth

The card will be sent to the registered address and the charges for card replacement will be applied. Now, one has to press 1 to confirm and in case of cancellation of the request, one has to press 2. The confirmation will be sent through SMS to the registered mobile number.

Again, if a customer chooses to select 2 in the beginning, that is RMN and account number, one has to follow these steps:

Step 1: One has to enter the last five digits of the account number to block the card

Step 2: One has to press 1 to confirm the last five digits

Step 3: One now has to press 2 to re-enter the last five digits of the account number

Following these steps are completed, the Debit Card will be successfully blocked.  One must note that a blocking confirmation will be sent via SMS to the registered mobile number.

Now, the SBI customer can also request for a replacement card by following the steps mentioned earlier. It must also be noted that if an account has multiple Debit Cards linked to them then the call will be transferred to agent.

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