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Malaysia's Aoikumo sees 229pct subscription growth between 2019 and 2020

New Straits Times logo New Straits Times 10/12/2021 Farah Adilla
© Provided by New Straits Times

KUALA LUMPUR: Malaysian point-of-sale (POS) system provider Aoikumo has seen 229 per cent growth rate in terms of subscriptions between 2019 and 2020.

Aoikumo founder and technical leader Kevin Nair said so far this year, the company had been growing at about 30 per cent.

"But we are expecting a 50 per cent growth at least, considering the current situation in Malaysia, as well as the Southeast Asia region," he said in a statement today.

Its first full cloud-based system was introduced into the market in early 2018 and was popular within the beauty and aesthetics industry. 

The solution was used by some of the most prominent brands within the Asia Pacific region including Malaysia, Indonesia, Singapore and Thailand. 

The company said in the last six months there had been a surge in client growth in the medical aesthetics sector bringing its total users to 2,300, to date. 

"We have launched our customer booking app called MeTIME Wellness that is available for download from the app store. 

"This app is built specially for all our subscribers' customers allowing them to make bookings online, view account history, promotions and so forth. 

"They would also soon be able to make purchases over the app and collect points for rewards too," said Nair.

Acknowledging the slow pace induced by Covid-19, Aoikumo said it still expected a growth to at least 4,000 users by the end of this year. 

The company added that it had beefed up its sales team and increased marketing budgets to achieve it. 

The target was within reach with the launch of kumoDent and MeTIME Wellness, Nair said.

"The pandemic has driven more businesses into digitalisation. 

"While the adoption rate among clinics is a little slow, more and more aesthetic and dental clinics are looking for a proper system to use. 

"Many systems brand themselves as full-cloud but most are not. We provide a full-cloud solution alongside a long-term partnership to ensure the system stays relevant in the business for many years to come. 

"Instead of managing daily operations that can be automated, we want businesses to focus on their growth, to leverage on our product and expertise as software developers," he said. 

Aoikumo was a recipient of the Cradle Investment Programme (CIP) grant by Cradle Fund in 2017. 

The firm's growth surpassed 100 per cent and recently earned it the CIP IGNITE (ii) – a funding programme that provides a grant and value-added assistance.

© New Straits Times Press (M) Bhd

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