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#TECH: Redifining collaboration tools

New Straits Times logo New Straits Times 25/9/2020 Izwan Ismail
a woman smiling for the camera: Joey Lim. © Provided by New Straits Times Joey Lim.

COLLABORATION suites are the forefront for businesses as they navigate a fine balance between working from home and at the workplace. A simple but vital collaboration tool we often take for granted is the unassuming email, which contain large amounts of information from our teams.

Despite being one of the first productivity tools, email has actually not evolved much since its inception decades ago.

In order to bring email into the modern age, Lark, a next-generation collaboration suite, is offering Lark Mail.

This new email tool is said to break the barriers of information silos by providing more transparent and collaborative communications where it seamlessly integrated with Lark's existing suite of collaboration tools, including Messenger, Video Calling, Docs and Sheets, Cloud Storage and Calendar.

According to Lark's vice president of commercial, Asia, Joey Lim, Lark is one digital collaboration tool that enables teams to do their best work together while working/studying remotely. 

"Gone are the days where you need to physically be in the office to collaborate with teammates, now you can connect from anywhere. With the rise of powerful mobile devices and collaboration tools that are mobile friendly, employees can now instantly connect and collaborate remotely with teams from around the world anytime," she said.

Among the new functionalities Lark offers include intuitive chat features that range from emoji reactions to message threads and votes, collaborative docs, advanced cloud storage, and a live-streaming feature for video meetings.

Besides that, Lark also combines multiple collaboration tools like Chat, Calendar and Doc in one platform. And the Lark Translator feature allows users to translate text into another language in real time, with over 300 languages available.

"Over the past few months, we have seen an increase in the number of firms offering remote working arrangements for employees, and the Malaysian government has also been encouraging firms to implement work from home policies," said Lim.

While most people will go back to working in the office, digital collaboration platforms will remain relevant as a solution for navigating different languages, cultures and geographies. "Companies who weren't initially keen on offering flexible working arrangements may now be more open to integrating these offerings following the success of this mandatory work-from-home timeframe," she said.

"We think there will still be a demand for Lark as remote working is now seen as a necessity for businesses to keep up with their operations," she added.

© New Straits Times Press (M) Bhd

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