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As the coronavirus outbreak continues, there's no hard and fast rule on whether or not you'll be covered by your travel insurance policy.
But two of the main factors that'll decide if you do or don't get a payout are where you're travelling and when you booked your travel insurance.
In late January, the COVID-19 outbreak became what's referred to in the travel insurance industry as a 'known event'. This essentially means from that point on, insurers could exclude any costs linked to the 'known event' from its policies.
The 'known event' rule is easier to understand when it relates to a more time-specific event like a volcanic eruption. If you booked your travel insurance before the eruption, any costs incurred because of it can usually be claimed. If you purchased your policy after the eruption, then your policy will likely say that any volcano-related expenses can not be claimed back.
For Southern Cross, coronavirus became a known event at 2pm on January 31, for example, while for Tower Insurance it was 5pm on January 24.
If you're yet to make your travel plans or buy insurance for an upcoming trip, you can still get cover for some coronavirus-related costs, within reason. It depends where you're going and what policy you choose from which company.
Be sure to contact the insurance provider and ask what options they offer, specifically related to coronavirus, before you buy a policy.
If you have existing travel plans that are cancelled by the airline or travel operator, then you are likely to be covered by your travel insurance policy. However, if you cancel your plans out of your own concern over coronavirus, insurance providers are unlikely to reimburse you for the cost of the trip.
Allianz Partners says restrictions are tighter for countries where the virus is more widespread, such as China.
"For customers booking trips to China and other impacted areas, the coronavirus became a known event on January 22, travel protection plans generally exclude losses caused by events that were known or foreseeable at the time the plan is purchased," the company's website says.
"Customers who purchased their plan prior to January 22 may still have coverage for a covered loss for a trip booked to China or other impacted areas."
The coronavirus outbreak is another reminder to book travel insurance at the same time you book your travel, so you won't be caught out when the next 'known event' takes place.
At the time of publishing, COVID-19 has killed more than 3200 people with more than 95,000 cases reported worldwide.
For COVID-19 health advice and information, contact the Healthline team (for free) on 0800 358 5453 or +64 9 358 5453 for international SIMS.
RELATED: Photos: Coronavirus/COVID-19 outbreak
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China has been battling an outbreak of a new SARS-like coronavirus, named 2019-nCoV, with the city of Wuhan as the epicenter. So far, 425 people have died because of the disease and more than 20,000 people have been confirmed infected. China has allocated $144 million to combat the virus. The country and several of its cities are under a travel lockdown as other nations try to contain the spread of the virus. Philippines reported the first death outside of China on Feb. 2, 2020, and Hong Kong on Feb. 3. Other countries such as Spain, India, Canada, France, Malaysia, Thailand, Vietnam, Australia, South Korea, Japan, Germany and the U.S. have reported confirmed cases of the infection. The U.S. declared a public health emergency on Jan. 31 and said foreign nationals who have visited China in the past two weeks would be denied entry. On Jan. 30, the World Health Organization declared the coronavirus outbreak a global emergency. As part of its efforts to fight the virus, China has built a specialized hospital in just a few days.
(Pictured) Stewardesses take temperatures of passengers as a preventive measure on an Air China flight from Melbourne, Australia, to Beijing, China, at the Beijing Capital International Airport on Feb. 4.
Beds are set up at an exhibition center, which was converted into a hospital, in Wuhan on Feb. 4.
This handout photo released by Malaysia's Ministry of Health shows citizens being directed onto a bus by health officials as they arrive at the Kuala Lumpur International Airport in Malaysia in Feb. 4.
People wear face masks as they go about their daily lives in Singapore on Feb. 4.
Medical workers hold a strike outside the office of Hospital Authority in Hong Kong, as they demand the closure of borders with China, on Feb. 4.
A passenger wears a protective mask on a train in Hong Kong on Feb. 4.
A devotee wears a mask as he sorts out offerings at a temple in Taipei, Taiwan, on Feb. 4.
A nurse checks the temperature of a visitor as part of the coronavirus screening procedure at a hospital in Kuala Lumpur, Malaysia, on Feb. 3.
Police walk past signage before the arrival of Myanmar students, who were evacuated on a chartered flight from Wuhan, at the international airport in Mandalay, Myanmar, on Feb. 2.
Members of the Association for Sri Lanka and China Social and Cultural Cooperation (ASLCSCC) hold candles during a vigil to pray for people who are suffering from the coronavirus in the world, in Colombo, Sri Lanka, on Feb. 1.
German Minister for Defense Annegret Kramp-Karrenbauer (R) and German Minister for Health Jens Spahn give a joint statement in Bonn, Germany, on Feb. 1, on the evacuation of more than 100 German citizens from Wuhan following the coronavirus outbreak.
Alex Azar, U.S. secretary of health and human services, speaks during a press briefing on the coronavirus at the White House in Washington, D.C., on Jan. 31.
Arnaud Fontanet, director of global health department at Institut Pasteur, speaks during a news conference over the latest findings on coronavirus in Paris, France, on Jan. 31.
Tedros Adhanom Ghebreyesus, director general of the World Health Organization, and Didier Houssin, chair of the emergency committee, at the opening of the second meeting of the International Health Regulations (IHR) Emergency Committee for Pneumonia due to the Novel Coronavirus 2019-nCoV in Geneva, Switzerland, on Jan. 30.
Medical staff with protective clothing are seen inside a ward specialized in treating people who may have been infected with the virus, at the Rajiv Gandhi Government General hospital in Chennai, India, on Jan. 29.
Tedros Adhanom, Director-General of the World Health Organization (WHO), speaks during a news conference at the United Nations, in Geneva, on Jan. 29.
Passengers arriving on flights wear protective masks at the international airport in Auckland, New Zealand, on Jan. 29.
A medical worker in a protective suit checks the body temperature of a driver at a checkpoint outside the city of Yueyang, China, on Jan. 28.
Students disinfect their hands before entering class at a school in Phnom Penh, on Jan. 28. Cambodia's health ministry reported the country's first case of coronavirus on Jan. 27.
A woman wearing a protective mask prays at the Lungshan Temple on the fourth day of the Lunar New Year, in Taipei, Taiwan, on Jan. 28.
Paramilitary officers wearing face masks stand guard at the Tiananmen Gate in Beijing, on Jan. 27.
Dr. David Williams, the chief medical officer of Ontario (C), speaks as Dr. Eileen de Villa, medical officer of health for the city of Toronto (L) and Dr. Barbara Yaffe, Ontario's associate chief medical officer of health, during a press briefing on coronavirus at Queens Park in Toronto, Canada, on Jan. 27. The Ontario health officials announced the confirmation of the first case of coronavirus in Toronto, along with a presumptive second case of the virus in the city.
A woman wearing a face mask walks out of a supermarket in Beijing, on Jan. 26.
Images captured by a thermographic imaging device to check the temperatures of arriving passengers at a quarantine station are seen on a monitor at the Oscar Arnulfo Romero International Airport in San Luis Talpa, El Salvador, on Jan. 26.
A security force member stands in front of the pandemic center where a suspected case of coronavirus is under observation at Félix Houphouët Boigny International Airport in Abidjan, Ivory Coast, on Jan. 26.
A banner placed by Indian health workers is seen during a coronavirus information camp for travelers at an India-Nepal border crossing, near Siliguri, India, on Jan. 26.
(L-R) Sabine Hagenauer of the infection department at the 4th medical department of Kaiser Franz Josef Hospital, Michael Binder, medical director of the Vienna Hospital Association, and Judith Aberle of the department of virology, Medical University Vienna, address a press conference at Kaiser-Franz-Josef hospital in Vienna, Austria, on Jan. 26. A Chinese flight attendant was quarantined in the hospital with symptoms of flu, in what authorities suspected as the first coronavirus case in the country.
A health worker checks the temperature of a woman entering a subway station in Beijing, on Jan. 25.
Dozens of diggers work to build a new hospital in Wuhan, on Jan. 25. Due to the large number of infected people, the government decided to establish a temporary 1,000-bed hospital.
Hong Kong Chief Executive Carrie Lam addresses a press conference in Hong Kong on Jan. 25. Announcing a citywide virus emergency, Lam ordered the cancellation of all official trips to mainland China and school shutdown till Feb. 17.
A police officer stands guard in front of the closed gate of Lama Temple in Beijing on Jan. 25. A notice reads that the temple is closed due to safety concerns following the outbreak of a new coronavirus.
Security personnel wearing hazardous material suits measure body temperatures of passenger at the entrance of a subway station in Beijing on Jan. 25.
A disinfection worker wearing protective gear sprays anti-septic solution in a train at SRT train station in Seoul, on Jan. 24.
Sanitation workers spray a disinfectant at Suseo Station in Seoul, on Jan. 24.
A passenger holds up an Australian Government document pertaining to the coronavirus as passengers arrive at Sydney International Airport in Australia on Jan. 23.
Locals wear face masks while browsing in a store ahead of the Lunar New Year, in Taipei, on Jan. 23, 2020. A day earlier, Taiwan stopped sending tour groups to, or receiving tour groups from Wuhan, China, due to concerns over the cornonavirus outbreak.
Passengers arriving from China are screened at Kolkata International Airport, India, on Jan. 22, 2020. Screening centers have been set up in the Indian cities of Chennai, Bengaluru, Hyderabad and Cochin apart from three airports at Delhi, Mumbai and Kolkata to screen for the coronavirus.
People walk next to signage detailing hygienic practices to prevent the spread of the coronavirus at the Huashan Hospital in Shanghai, China, on Jan. 21.