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Minister of Health Dr David Clark has defended the Government's response to the COVID-19 coronavirus, saying all passengers who arrive on international flights are receiving enough health information.
His comments came after a passenger who arrived in New Zealand from Europe told The Project there was no one there advising them on arrival about COVID-19.
"We had nobody on hand telling us what to do," Zara Potts says.
"When the luggage was coming off the flight there was all of the plane standing around the conveyor belt waiting for our luggage, and we were there for probably 30 minutes in very close contact with each other."
© Video - The Project; Image - Getty Images + Newshub
Watch: David Clark defends the Government's COVID-19 response.
There was apparently "quite a lot of coughing" as they were waiting for their bags.
"As I wryly commented to my husband, if I'm carrying an extra cigarette I'll get fined $500, but if I'm carrying a virus, well no one seems to care."
Dr Clark says everyone on "every international flight" receives an information card on what to do if they begin to feel unwell or they develop symptoms.
"That is a really important part of that response. In fact, the World Health Organisation says it's the most important part because people aren't being allowed on planes if they're unwell.
"What we can give them is good information that if they do start to feel unwell later on or a day or two afterwards, they know where to get help and they know what steps to take."
He added that since border restrictions were imposed on China and Iran earlier than other countries, it gave the Government ample time to prepare a response to the disease.
Pictures: Coronavirus outbreak
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People wearing face masks cross a road in Shanghai, China, on March 2.
A paramedic wearing a protective suit sanitizes the hands of people in Ashkelon, Israel, on March 2.
Personnel from the health ministry check tourists' temperatures and for any symptoms at the Rumichaca border bridge in Tulcán, Ecuador, on March 1.
A South Korean soldier wearing protective gear sanitizes a street in front of the city hall in Daegu on March 2.
Students of Hanoi National University of Education attend the first day of classes after returning to the university, which was closed for over a month due to the coronavirus outbreak, in Hanoi, Vietnam, on March 2.
U.S. President Donald Trump speaks during a news conference on the coronavirus outbreak as (L-R) U.S. Secretary of Health and Human Services Alex Azar, National Institute of Allergy and Infectious Diseases Director Anthony Fauci, U.S. Vice President Mike Pence, Director of the Centers for Disease Control and Prevention Robert Redfield and U.S. Surgeon General Jerome Adams look on, at the White House on Feb. 29.
Pedestrians wearing face masks cross a square in Tehran, Iran, on Feb. 29.
A police officer wears a protective face mask on the street in Mexico City, Mexico, on Feb. 29.
A member of the Iraqi security forces wears a protective face mask in Baghdad on Feb. 29.
A researcher works in a lab that is developing testing for the COVID-19 at the Hackensack Meridian Health Center for Discovery and Innovation in Nutley, New Jersey, U.S., on Feb 28. The facility develops novel therapies for some of the worlds most difficult diseases.
A health worker takes part in a drill to handle suspected carriers of coronavirus, at a hotel in Guatemala City, Guatemala, on Feb. 26.
Personnel wearing protective gear spray anti-septic solution at a traditional market in Seoul on Feb. 26.
Spanish police officers patrol outside the H10 Costa Adeje Palace hotel in Tenerife, Canary Island, Spain, on Feb. 25.
South Korean President Moon Jae-in talks during a special government meeting to discuss measures to prevent the further spread of COVID-19, at the Daegu City Hall in Daegu on Feb. 25.
Fans wear masks at Stadio San Paolo in Naples, Italy, on Feb. 25, prior to the UEFA Champions League round of 16 first leg match between SSC Napoli and FC Barcelona.
A newly wed couple wear protective masks as they take photos with family in Hong Kong on Feb. 24.
Two men ride a bike as they wear protective masks in Najaf, Iraq, on Feb. 24.
Bruce Aylward of the World Health Organization (WHO) attends a news conference on the WHO-China Joint Mission on coronavirus in Beijing, on Feb. 24.
U.N. Secretary General António Guterres speaks during an update on the situation at the WHO headquarters in Geneva, on Feb. 24.
A street vendor sells face masks outside a railway station in Milan, Italy, on Feb. 24.
Figures depicting coronavirus and "carnevals-virus" are seen at the Shrove Monday celebrations in Düsseldorf, Germany, on Feb. 24.
A reveler wears protective face mask at the Venice Carnival, the last days of which were called off after third death was reported in the country, in Italy on Feb. 23.
Media personnel chase after a passenger (C) who disembarked from the Diamond Princess cruise ship at the Daikoku Pier Cruise Terminal in Yokohama, on Feb. 19.
Indians who were airlifted from Wuhan wait to collect their release certificates before leaving the ITBP quarantine facility in New Delhi, India, on Feb. 17.
Military medics stand in a formation after deplaning from a transport aircraft of the People's Liberation Army Air Force (PLAAF) at the Tianhe International Airport in Wuhan, China, on Feb. 17.
A teacher gives a lecture with the help of her smart phone during an online class at a middle school in Donghai, China, on Feb. 17.
Pictures of Pakistani students studying in Wuhan, China, are displayed by their family members during a demonstration in Lahore, Pakistan, on Feb. 16. The family members are demanding the evacuation of their relatives.
A U.S. passenger gives a thumbs up to reporters while arriving at the Haneda Airport in Tokyo, Japan, on Feb. 17, after disembarking in Yokohama from the Diamond Princess cruise ship.
Nepalese nationals who were in Wuhan walk out from a Nepal Airlines plane at Tribhuvan International Airport in Kathmandu, on Feb. 16. The chartered plane brought back 175 nationals from Hubei province.
A classroom is cleaned in preparation for students' return to school in Hanoi, Vietnam, on Feb. 15.
A woman is seen wearing a protective mask as she holds a rose on Valentine's Day, while waiting for the subway at a station during rush hour in Beijing, on Feb. 14.
An employee receives payment from a customer through a container on a stick, in Beijing on Feb. 12. A ramp has also been set up to deliver food from the counter.
A laboratory technician helps a colleague remove the protective suit after leaving a laboratory in Shenyang, China, on Feb. 12.
Members of the media stand near the cruise ship Diamond Princess, where dozens of passengers were tested positive for coronavirus, at Daikoku Pier Cruise Terminal in Yokohama on Feb. 11.
A Malaysian Royal Guard wears a protective mask as he stands guard outside National Palace in Kuala Lumpur, Malaysia, on Feb. 10.
Workers produce protective clothing at a factory in Wuxi, China, on Feb. 8. The factory, which previously produced suits and sportswear, switched to production of protective clothing as demand increased due to the ongoing coronavirus outbreak.
A Hindu devotee wears a mask as she carries a milk pot on her head at a shrine in Batu Caves during the Thaipusam festival in Kuala Lumpur on Feb. 8.
Hong Kong Chief Executive Carrie Lam speaks to the media during a press conference on the coronavirus situation in Hong Kong on Feb. 8. Lam said that the government has bought 48 million masks and received 17 million more from China to counter the shortage of masks in Hong Kong.
South Korean Prime Minister Chung Sye-kyun has his temperature checked during a visit to a clinic in Gyeonggi, South Korea, on Feb. 8.
Flight attendants wearing protective clothing and masks serve snacks to Canadians, who had been evacuated from China due to the outbreak of novel Coronavirus on an American charter plane, on another aircraft taking them to Canadian Forces Base (CFB) Trenton from the Vancouver International Airport in Richmond, Canada, on Feb. 7.
Workers in protective gear are seen on Japan Coast Guard boats in Yokohama, on Feb. 5, bringing patients from the quarantined Diamond Princess cruise ship.
Beds are set up at an exhibition center, which was converted into a hospital, in Wuhan on Feb. 4.
This handout photo released by Malaysia's Ministry of Health shows citizens being directed onto a bus by health officials as they arrive at the Kuala Lumpur International Airport in Malaysia in Feb. 4.
Members of the Association for Sri Lanka and China Social and Cultural Cooperation (ASLCSCC) hold candles during a vigil to pray for people who are suffering from coronavirus across the world, in Colombo, Sri Lanka, on Feb. 1.
(L-R) Sabine Hagenauer of the infection department at the 4th medical department of Kaiser Franz Josef Hospital, Michael Binder, medical director of the Vienna Hospital Association, and Judith Aberle of the department of virology, Medical University Vienna, address a press conference at Kaiser-Franz-Josef hospital in Vienna, Austria, on Jan. 26. A Chinese flight attendant was quarantined in the hospital with symptoms of flu, in what authorities suspected as the first coronavirus case in the country.
Dozens of diggers work to build a new hospital in Wuhan, on Jan. 25. Due to the large number of infected people, the government decided to establish a temporary 1,000-bed hospital.
Clark revealed live on The AM Show earlier on Thursday that New Zealand had its third COVID-19 case, but he couldn't provide further details at the time.
The case had been confirmed overnight and it wasn't until 1pm on Thursday that the Ministry of Health released a statement confirming it.
He was criticised by National Party deputy leader Paula Bennett for the delay between announcing the third case live on television and the official response, which she says took "almost six hours".
"Why did it take almost six hours after the Minister of Health to confirm a third case of COVID-19 on live television this morning, for the director-general of health to provide any further details for the public?" Bennett asked during Question Time in Parliament.
Deputy Prime Minister Winston Peters defended Clark, telling Bennett the Government is leaving those questions to medical experts and "not making jaundice political decisions about it".
The New Zealand First leader said the Government is "acting in a responsible and timely manner and at the behest of the medical experts."
Peters slammed the National Party deputy leader's "attempt to sensationalise what is a problem we as a country must all face together".
For COVID-19 health advice and information, contact the Healthline team (for free) on 0800 358 5453 or +64 9 358 5453 for international SIMS.