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First Premier Home Warranty Review | 2021

Better Homes and Gardens logo Better Homes and Gardens 1/19/2021 Home Service Research Team
a small house in a garden: Adobe Stock - AnnMarie © Provided by Better Homes and Gardens Adobe Stock - AnnMarie

If you're in the market for a home warranty, First Premier Home Warranty might be the provider for you. In this First Premier Home Warranty review, we dive into its plans, cost, coverage, and even provide reviews from real customers. We'll help you decide if First Premier is the best home warranty for you.

a small house in a garden: Searching for a home warranty? Read our team’s First Premier Home Warranty review to learn about the advantages and disadvantages of the company. © Adobe Stock - AnnMarie Searching for a home warranty? Read our team’s First Premier Home Warranty review to learn about the advantages and disadvantages of the company.

First Premier offers plans that will protect your home's most important items and systems, saving you time and money. Get a free quote from First Premier here or by calling 929-360-2558, and get $160 off plus two free months.

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Pros & Cons of First Premier Home Warranty

Background & State Availability

First Premier Home Warranty has been in business since 1971 but became incorporated in January 2020. We think First Premier is a great option, providing reasonable rates and trusted coverage. If First Premier is unavailable in your state, we recommend getting free quotes from other top national providers like American Home Shield and Select Home Warranty.

  • Years in Business: 1 year
  • BBB Rating: A-
  • Number of Reviews: <10
  • State Availability: 32 states*

*First Premier Home Warranty is unavailable in AK, CA, CT, HI, IA, LA, ME, MD, MA, MN, NV, NH, NM, OR, SC, VT, WA, WY.

First Premier Home Warranty Plans & Coverage

First Premier Home Warranty offers two plans: the Premier Plan and the Premier Platinum Plan. We like First Premier's plan offerings because many companies' base plans will either cover appliances or systems, but this base plan covers some of each.

Optional Add-On Coverage

Add-on coverage is also available, in case there are items or systems not covered by either plan that you want protected. Find items* available for add-on coverage in the lists below:

  • Systems: Septic system, septic plumbing, additional A/C system, additional heating system, additional water heater, water softener
  • Appliances: Central vacuum, second refrigerators, stand alone freezer, refrigerator ice maker, free standing ice maker, additional garage door opener
  • Pumps: Sump pump, well pump
  • Pool: Additional spa, pool/spa

*Additionally, you can choose from items like your HVAC system, kitchen appliances, and laundry appliances on an a la carte basis.

For a full list of items covered, including coverage limits and exclusions, we recommend getting a free online quote today or getting in touch with a customer service representative from First Premier Home Warranty at 929-360-2558.

First Premier Home Warranty Cost

First Premier Home Warranty's costs are in line with the industry standard. One thing we like about First Premier is the option to pay monthly or annually.

Along with a $75 service fee, here are the prices for First Premier Home Warranty plans:

Savings Opportunity: The annual payment option equates to $30.75 per month for the Premier Plan and $34.91 for the Premier Platinum Plan.

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How To Submit A Claim with First Premier

First Premier Home Warranty has an online portal and a customer service phone number available 24/7. You can call 800-318-1918 for submitting all requests. First Premier has a network of trusted and licensed contractors ready for repair calls. If you have a repair technician whom you know and trust, you can get them approved to service your home, and First Premier will reimburse you. First Premier will not pay for repairs made by unapproved contractors.

When your claim is approved, First Premier will dispatch a technician as soon as possible. Upon initiation of service, you will pay the $75 service fee. As with many home warranty providers, First Premier offers a 30-day guarantee on repairs made.

First Premier Home Warranty Reviews

First Premier Home Warranty has accreditation from the Better Business Bureau (BBB), receiving an A- rating. The reviews left by customers have been overwhelmingly positive so far, but there aren't nearly as many reviews of First Premier Home Warranty as there are of other larger and older providers.

We went ahead and pulled a few customer testimonials from the BBB website to help you get a better pulse on the provider's reputation:

Verdict & Recommendation

We like First Premier Home Warranty's plans; they're simple, comprehensive, and affordable. It is a newer company, and based on the customer reviews, it's clear that First Premier cares about its customers. 

We think a home warranty is a great way to shield your wallet from expensive repairs and provide peace of mind, but it's important to make the most informed decision. We recommend seeking quotes from a variety of home warranty providers so you can make the best decision for you and your home.

If you are interested in finding out more about First Premier and want to take advantage of $160 off plus two free months, you can get a free online quote or call 929-360-2558.

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Best Home Warranty Companies

First Premier Home Warranty is not available in every state. Even if it is available where you're located, we always recommend gathering quotes from several providers before making your purchase. Our team has compiled a list of the best home warranty companies, factoring in price, coverage, and service. 

Best Overall

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Best Basic Plan

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Best Discounts

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Best Coverage Upgrade

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Best Plan Variety

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Best Membership Perks

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First Premier Home Warranty FAQ

Will First Premier Home Warranty repair or replace my broken items?

It is usually up to the home warranty provider to determine whether to repair or replace. First Premier Home Warranty will repair your items normally, but in the case where a repair would be too expensive, it will replace your item or system.

Will First Premier repair my air conditioning unit?

Yes, through the Premier Platinum Plan. We've found air conditioning to be one of the top priorities for home warranty buyers, so be sure to check your contract to see what is covered and what is not covered by each company.

What is a home warranty?

A home warranty is essentially an insurance policy to protect you from paying for expensive repairs all at once. With First Premier Home Warranty and every other home warranty company, you'll pay a monthly or yearly fee, and in the case of broken items or systems, your warranty provider will cover most or all of the repair charges for your covered items.

What is a service fee?

A service call fee acts like a deductible; you'll pay a service fee when service is initiated, and your home warranty provider will pay for most or all of your repair costs. We surveyed dozens of home warranty providers and found most service call fees to fall between $75 and $125.

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