You are using an older browser version. Please use a supported version for the best MSN experience.

Chick-fil-A location bans children under 16 from dining room in response to bad behavior

The Plain Dealer  Cleveland logo The Plain Dealer Cleveland 2/27/2023 Robert Higgs,

ROYERSFORD, Pa. — A Chick-fil-A restaurant in Eastern Pennsylvania has banned customers under 16 years old from its dining room unless they are accompanied by an adult.

In a post to Facebook, the restaurant management said it “contemplated long and hard” before making the decision, but ultimately it came down to the youths’ behavior.

The decision affects only the restaurant in Royersford, a small town of about 5,000 residents 30 miles northwest of Philadelphia.

“Often on Saturdays and days when schools are off, we have school-age children visiting the restaurant without their parents,” Chick-fil-A posted. Those children often come to the restaurant after playing at a nearby bounce park.

“While we love being a community restaurant and serving guests of all ages, some issues need to be addressed,” the post says. The post then enumerates bad behaviors young guests often display that prompted the decision: Being too loud, using foul language, leaving food and trash scattered about, vandalizing tables and restrooms, harassing employees, and being unsafe in the parking lot and drive through lanes.

“As you can imagine, this is not a pleasant experience,” the post says. The decision is a step toward providing a safe, comfortable environment for guests and staff and protecting the building.”

Patrons under 16 will be allowed to purchase food for takeout orders but will not be allowed to remain in the restaurant without an adult present, the restaurant said.

“Children and teens are learning to navigate the world free from supervision and often push the boundaries,” the post says. “We simply can’t let them push those boundaries anymore at our restaurant. We encourage you to talk to your children and ask about behaviors they have seen and perhaps participated in.”

The Chick-fil-A post adds an apology for those teens under age 16 who “visited us and acted appropriately” and now also are affected by the new rule, which was announced Feb. 22.

Chick-fil-A, based in suburban Atlanta, Georgia, is the nation’s largest fast-food chain of restaurants specializing in chicken sandwiches. It has about 2,900 restaurants across the country.

In a statement made in response to a request for comment from CBS News, the company said, “Most Chick-fil-A restaurants, like the one you referenced, are individually owned and operated and set their own policies like these for their restaurant. We don’t have anything more to add to what the restaurant has already shared.”

More stories from

Elon Musk rips ‘racist’ media on Twitter over response to ‘Dilbert’ creator’s remarks

Christina Applegate’s fashionable multiple sclerosis cane makes statement at SAG Awards 2023

Brad Paisley’s new album features special guest: Ukranian President Volodymyr Zelenskyy (Video)

‘Bachelor’ star Michael Allio creates GoFundMe to aid East Palestine derailment families

When is Easter Sunday holiday in 2023?

Daylight saving time 2023: When will clocks change and spring forward 1 hour?

©2023 Advance Local Media LLC. Visit Distributed by Tribune Content Agency, LLC.


More From The Plain Dealer

The Plain Dealer  Cleveland
The Plain Dealer Cleveland
image beaconimage beaconimage beacon