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America Just Named Its Top Grocery Stores. Did Your Favorite Make The List?

Taste of Home logo Taste of Home 1/24/2018 by Kiersten Hickman, Social Media Editor
Woman shopping milk in grocery store © Shutterstock / Sergey Ryzhov Woman shopping milk in grocery store

We all know shopping at a grocery store isn’t just about running errands—it’s all about the experience. From engaging with the brand to enjoying the shopping experience, every detail matters. Which inevitably means some grocery stores are favored over others.

In a survey of 12,774 US customers, Market Force Collection was able to pull rankings for the top grocery stores in America. These grocery stores were determined based on brand preference, customer experience, brand engagement, and brand awareness.

So…who took the cake? Drumroll, please! Customers rated Publix Super Markets and Wegmans as the best grocery stores in America. They are tied for first place in their Composite Loyalty Index, followed closely by Trader Joe’s. The top two scored a 77 percent, while Trader Joe’s scored 76 percent. Closely following behind is H-E-B with 69 percent, and ALDI with 68 percent.

According to a recent report by Forbes, Publix is breaking its’ second-place streak after four years by snagging the top spot with Wegmans, who also received this honor last year. Both companies are also featured on the Fortune’s 100 Best Companies to Work For—Wegmans snagging the number two spot, while Publix sits at number 21.

Although these two companies are seen as top dogs in the grocery store business, turns out a good majority of people are still satisfied with their grocery shopping experience. Market Force Collection reported that 86 percent of people taking the survey said they were satisfied with their last grocery trip; 48 percent of those saying they were very satisfied with the experience. They even say that customers who are “delighted” by their grocery experience are 2.2 times more likely to recommend that store to another, versus those who are “just satisfied”. Like we said, it’s about the experience, which Publix and Wegmans have succeeded in.

Here’s the full list of top grocery stores ranked by Market Force Collection:

  • Publix Super Markets: 77%
  • Wegmans: 77%
  • Trader Joe’s Market: 75%
  • H-E-B: 69%
  • ALDI: 68%
  • Harris Teeter: 66%
  • Hy-Vee Food Stores: 65%
  • Costco: 65%
  • WinCo Foods: 62%
  • Whole Foods Market: 61%
  • Fry’s: 58%
  • Kroger: 57%
  • Target: 56%
  • Winn-Dixie Stores: 54%
  • ShopRite: 53%
  • Food Lion: 52%
  • Albertsons: 49%
  • Meijer: 49%
  • Sam’s Club: 49%
  • Ginat Food Stores: 43%
  • Safeway: 39%
  • Stop & Shop: 38%
  • Wal-Mart: 31%

Are you also a huge fan of Publix or Wegmans? Then you are going to love these 6 little-known facts about Publix, and these 7 perks only Wegmans shoppers know about!

Related Gallery: 25 Grocery Store Deli Copycat Recipes



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